Jaclyn Redfern Hosking
Upwey,VIC
Summary
Results-driven professional with track record in delivering high-quality performance and supporting team goals. Known for reliability and adaptability, ensuring smooth operations even under dynamic conditions. Skilled in effective communication and task management, fostering collaborative and efficient work environment.
Overview
6
6
years of professional experience
Work History
Shift Manager
Red Rooster
02.2021 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
Restaurant Team Member
Cider House
02.2023 - 02.2024
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Supported kitchen staff by promptly clearing tables, washing dishes, and restocking utensils as needed.
Animal Assistant Volunteer
Roaming Reptiles
05.2019 - 07.2020
- Coordinated volunteer efforts, providing training and supervision for individuals assisting with animal care duties.
- Improved animal socialization through consistent interaction and positive reinforcement techniques.
- Enhanced animal care by implementing efficient feeding and cleaning routines.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Education
Certificate IV - Real Estate Practise
Entry Education
Melbourne 05-2024
High School Diploma -
McClelland College
Frankston, VIC10-2022
Skills
- Cash handling
- Punctual and reliable
- Energetic and enthusiastic
- Team development
- Mentoring and coaching
- Inventory control
- Customer service focus
- Employee training
References
Available upon request
Timeline
Restaurant Team Member
Cider House
02.2023 - 02.2024
Shift Manager
Red Rooster
02.2021 - Current
Animal Assistant Volunteer
Roaming Reptiles
05.2019 - 07.2020
Certificate IV - Real Estate Practise
Entry Education
High School Diploma -
McClelland College
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