Jaclyn Wood
Bridgewater,SA
Summary
Personable and friendly individual with strong communication and problem-solving skills. Proven ability to handle customer inquiries and resolve issues efficiently while maintaining high standards. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, empathy, and results-driven approach in high-pressure environments.
Overview
19
19
years of professional experience
Work History
Small Business Owner/Photographer
Jackie Wood Photography
04.2009 - 10.2025
- Developed strong relationships with clients through clear communication and professionalism.
- Managed multiple projects simultaneously by prioritising deadlines and maintaining excellent organisation.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Responded to customer requests for products, services, and company information.
Photographer
Kate Ellis Photographer
02.2019 - 02.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Responded to inquiries from callers seeking information.
- Actively listened to clients and handled concerns quickly and kindly.
- Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Receptionist/Digital Artist
Black and White Photographics
03.2007 - 11.2009
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organised, maintained and updated information in computer databases.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Advanced Diploma Of Commercial Photography - Photography
TAFE SA
SA12.2008
Skills
- Problem-solving
- Superb attention to detail
- Excellent workflow management
- Organisational skills
- Multitasking Abilities
- Teamwork and collaboration
- Customer service
- Excellent communication
Timeline
Photographer
Kate Ellis Photographer
02.2019 - 02.2023
Small Business Owner/Photographer
Jackie Wood Photography
04.2009 - 10.2025
Receptionist/Digital Artist
Black and White Photographics
03.2007 - 11.2009
Advanced Diploma Of Commercial Photography - Photography
TAFE SA
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