Jacob Andriessen
Summary
Highly motivated & experienced leader, with a proven record in growing monthly sales through astute leadership and continued team development. A problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
State Manager
Eureka Furniture
New South Wales, ACT & Victoria
10.2022 - Current
- Increased overall sales by implementing strategic marketing plans and optimizing regional resources.
- Achieved operational efficiency through effective budget management and resource allocation.
- Implemented data-driven decision-making processes to identify areas for improvement and drive business growth.
- Conducted regular performance reviews, identifying strengths and areas for improvement in staff performance.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous learning and growth.
- Maintained open lines of communication with all stakeholders, ensuring alignment on goals and expectations throughout the organization.
- Continuously monitored market trends to identify new opportunities for growth or competitive advantages.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Store Executive Manager
The Good Guys
01.2021 - 10.2022
Complex Manager
Bunnings Warehouse
03.2020 - 12.2020
- Led a team of 4 direct reports and 30 team members, exceeding customer expectations and delivering on key business objectives
- Completed multiple Territory Manager relief roles, leading 10 store managers & 350+ team members across Northern NSW to achieve business targets
- Set structured sales targets along with other key metrics to stretch the sales team and drive sales growth throughout the business
- Gained a sound understanding of the Telco category and worked with the National category manager to upskill the team within the wider territory to achieve and exceed set targets for upgrades and new connects
- Worked closely with the Buying & Marketing team within The Good Guys to deliver a relevant and timely marketing campaign to drive traffic into store
- Worked with the National Safety Advisor for The Good Guys & JB HiFi to restructure / reset safety expectations with the warehouse team throughout the entire business
- Maintained a P&L of a $30m business, realigning expenses to come in line with budgets resulting in growth in EBIT
- Restructured the store layout, focusing on ease of shop for customers whilst strategically merchandising pickup lines to drive increased basket size
- Successfully implemented significant changes to ensure the business remained compliant during the current health pandemic
- Led a team of 12 direct reports and 350+ team members, delivering exceptional results across all business measures
- Oversaw a large-scale recruitment of 75 team members, ensuring meaningful training was completed prior to commencing
- Liaised with key stakeholders throughout the Buying, Merchandising and Logistics team to deliver a strong in stock position during a significant growth in sales
- Maintained P&L of a $104m business, delivering all selling expense lines under budget resulting in strong EBIT growth
- Successfully completed Area Manager leave coverage, leading 11 direct reports to deliver an outstanding customer experience during an unprecedented environment
- Completed the rollout of a new stock control system throughout NSW North, ensuring all stores had a sound understanding of the process.
Complex Manager
Bunnings Warehouse
07.2017 - 03.2020
- Successfully led a team of 7 direct reports and 200+ team members to plan and execute the relocation of Bunnings Port Macquarie
- Developed and implemented business plans and strategic strategies that grew the business from $43m turnover in 2017 to $80m turnover in 2020
- Successfully implemented safety policies and procedures to reduce injuries by 90% in the past 4 years
- Implemented stock loss reduction plans to decrease total loss from 2.4% to 1.32%
- Provided meaningful support to numerous community groups throughout the wider Port Macquarie region
- Successfully completed Area Manager leave coverage, leading 10 direct reports and 1000+ team members to deliver business KPIs.
Operations Manager
Bunnings Warehouse
12.2015 - 07.2017
- Successfully implemented administrative structure and routine into daily operations resulting in significantly improved internal audit results
- Implemented key safety systems & team training to improve safety culture
- Developed a maintenance schedule for a large fleet of plant and equipment to ensure team and customer safety
- Provided support and guidance to 4 direct reports and a team of 80+ during day-to-day operations
- Planned and executed a large-scale store refit, delivered within the forecasted time frame and within budget without any safety incidents or injuries
- Worked closely with key account managers to drive sales through strategic competitor combat plans.
In Home Coordinator
Bunnings Warehouse
03.2014 - 07.2015
- Developed and implemented safety strategies to ensure team and customer safety in store
- Coached and guided 40+ direct reports to deliver department standards and a strong in stock position
- Completed a mentor programme within the area to coach and develop leaders to deliver business KPIs
- Implemented merchandise strategies to deliver daily, weekly and monthly sales budgets.
Education
Advanced Diploma - Leadership & Management
Swinburne University of Technology
Melbourne, VIC06.2017
Diploma - Management
Australian Institute of Management
Sydney, NSW09.2014
Skills
- Safety first mindset & Risk management
- Large team & Multi site leadership
- Human Resources Management
- Policy Development
- Performance Improvement
- Budgeting and finance
- Rapport and relationship building
- Strategic planning & business planning
- Customer Relationship Management
- Responsible Sales Management
References
References available on request
Timeline
State Manager
Eureka Furniture
10.2022 - Current
Store Executive Manager
The Good Guys
01.2021 - 10.2022
Complex Manager
Bunnings Warehouse
03.2020 - 12.2020
Complex Manager
Bunnings Warehouse
07.2017 - 03.2020
Operations Manager
Bunnings Warehouse
12.2015 - 07.2017
In Home Coordinator
Bunnings Warehouse
03.2014 - 07.2015
Advanced Diploma - Leadership & Management
Swinburne University of Technology
Diploma - Management
Australian Institute of Management