Jacob Atkinson
Summary
Operations professional with deep understanding of optimizing team efficiency and streamlining processes to meet organizational goals. Proven ability to foster collaborative environments and drive results through strategic planning and execution. Adaptable and reliable, with strong leadership and conflict resolution skills valued by employers.
Overview
6
6
years of professional experience
Work History
Operations Team Leader
Bevchain
12.2024 - Current
- Assisted in daily operations, ensuring compliance with safety protocols and efficient workflow.
- Supported team members by learning core tasks and enhancing overall productivity.
- Engaged in problem-solving discussions to improve process efficiencies within the team.
- Collaborated with team leads to execute project tasks and meet deadlines effectively.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Optimized team performance, providing clear guidance and setting achievable goals.
- Documented operational issues for review, aiding in the identification of improvement areas.
Machine Operator
Bevchain
10.2021 - 11.2024
- Operated machinery in compliance with safety protocols to ensure efficient production.
- Monitored equipment performance, identifying and addressing operational issues promptly.
- Maintained accurate records of machine operations, contributing to quality control processes.
- Assisted in routine maintenance of machines to minimize downtime and enhance productivity.
- Collaborated with team members to optimize workflow and improve production efficiency.
- Followed standard operating procedures for machinery setup and operation, ensuring consistency.
Customer Service Representative
Coles Group
06.2019 - 09.2021
- Resolved customer inquiries and complaints through effective communication and problem-solving techniques.
- Streamlined customer service processes to enhance efficiency and improve response times.
- Trained and mentored new staff on company policies and customer service best practices.
- Collaborated with team members to develop strategies for improving overall customer satisfaction scores.
Education
BBA - Finance
University of Tasmania
UTAS06-2027
High School Diploma -
The Hills Sport High School
Seven Hills, NSW11-2016
Skills
- Issue triaging
- Compliance requirements
- Team member training
- Operational excellence
- Efficiency optimization
- Staff development
- Software knowledge
- Logistics management
- Workforce planning
- Business process reengineering
Timeline
Operations Team Leader
Bevchain
12.2024 - Current
Machine Operator
Bevchain
10.2021 - 11.2024
Customer Service Representative
Coles Group
06.2019 - 09.2021
BBA - Finance
University of Tasmania
High School Diploma -
The Hills Sport High School
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