Jacob Baqaie
SYDNEY,NSW
Summary
Detail-oriented healthcare professional with over two years of experience in community pharmacy, adept at providing comprehensive administrative support in fast-paced environments. Skilled in patient communication, records management, and prescription processing, consistently ensuring confidentiality and accuracy. Highly adaptable with software systems, with proven ability to coordinate effectively with healthcare professionals to enhance patient care and streamline operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Carefirst Pharmacy
Castle Hill
06.2024 - Current
- Provide professional patient-facing support, communicating clearly with patients and assisting with general enquiries while maintaining a welcoming healthcare environment.
- Assist with processing medication requests and documentation, recognising issues that require clinical input and appropriately referring queries to the pharmacist.
- Perform daily operational and administrative duties, including opening and closing procedures, workflow preparation, and end-of-day record checks.
- Manage administrative services, including parcel lodgements, collections, identity verification, and accurate record-keeping while maintaining confidentiality.
- Maintain an organised and efficient healthcare workspace through stock documentation, inventory coordination, order processing, and expiry monitoring.
Pharmacy Placement
Chemist Warehouse
Epping
11.2025 - 12.2025
- Supported prescription processing and pharmacy workflow, including script handling, medication storage, and stock organisation.
- Observed and assisted with patient counselling and medication safety practices, developing communication and professional skills in a community pharmacy setting.
Pharmacy Placement
Bests Pharmacy
Cherrybrook
10.2024 - 11.2024
- Assisted pharmacists with prescription dispensing, medication labelling, dose administration aid (Webster pack) preparation, and accuracy checks while adhering to pharmacy safety procedures.
- Provided OTC product guidance and patient support, referring complex clinical enquiries to the supervising pharmacist.
Co-Designer
Inside Out & Associates Australia
08.2021 - 05.2022
- Co-reviewed and co-designed with 'Sydney Children's Hospital Network Safe Haven and Suicide Prevention Outreach' to enhance accessibility and effectiveness of care for youth.
- Worked with SPOT (Suicide Prevention Outreach Team), strengthening my communication and interpersonal relationship skills.
- Collaborated on layout and design for mental health clinics to improve user experience and functionality.
- Co-facilitated online meetings with youth groups and stakeholders to gather insights and foster collaboration.
- Conducted collaboration activities to enhance group engagement.
Education
Bachelor of Pharmacy (Honours) And Master of Pharmacy - Pharmacy
University of Sydney
Sydney, NSW03-2026
REFERENCES
- Karim Ibrahim
Lead Pharmacist - Bone Marrow Transplant and Cellular Therapies
St Vincent's Hospital Sydney
Senior Cojoint Lecturer, UNSW Medicine Sydney
Karim.Ibrahim@svha.org.au
+61 415755785
|
- Wai Ling Chew
Pharmacist in Charge (Manager)
CareFirst Pharmacy
Wailingchew@gmail.com
+61 410448465
Certification
First AID and CPR
Working with Childrens Check
Working with Childrens Check
Timeline
Pharmacy Placement
Chemist Warehouse
11.2025 - 12.2025
Pharmacy Placement
Bests Pharmacy
10.2024 - 11.2024
Pharmacy Assistant
Carefirst Pharmacy
06.2024 - Current
Co-Designer
Inside Out & Associates Australia
08.2021 - 05.2022
Bachelor of Pharmacy (Honours) And Master of Pharmacy - Pharmacy
University of Sydney