Jacob Bayliss
Cedar Grove,QLD
Summary
Experienced Custodial Correctional Officer with a strong background in inmate counseling and conflict resolution. Demonstrated success in enhancing security through meticulous inspections and efficient emergency response. Skilled in team leadership and staff training, promoting a collaborative environment that supports operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Custodial Correctional Officer
Queensland Corrective Services
Wacol, QLD
02.2022 - 05.2025
- Maintained clear communications with facility areas to ensure safe operational practices.
- Counseled inmates and addressed legitimate inquiries, concerns, and requests.
- Processed inmate intake and re-assignment through paperwork completion, searches, and fingerprinting.
- Issued clothing, tools, and authorized items to inmates as per regulations.
- Inspected locks, window bars, doors, and security systems to enhance escape prevention.
- Managed conflicts between prisoners professionally to maintain order.
- Responded promptly to emergency situations with appropriate actions.
- Participated in investigations of potential violations of prison rules or laws.
Manager
Mcdonalds
Beaudesert, QLD
06.2015 - 02.2022
- Planned and delivered training sessions to enhance employee effectiveness and address weaknesses.
- Conducted regular staff meetings to discuss progress and identify improvement areas.
- Held one-on-one meetings with employees to review performance and provide feedback.
- Monitored budgets and expenditures to ensure cost-effectiveness and quality standards.
- Managed inventory levels to meet demand while minimizing waste through overstocking.
- Oversaw marketing initiatives that increased brand awareness and sales.
- Recruited, trained, and mentored new employees on company programs.
- Streamlined communication channels, enhancing information flow and decision-making speed.
Education
High School Diploma -
Emmaus College
Jimboomba11-2017
Skills
- Inmate counseling
- Conflict resolution
- Emergency response
- Security inspections
- Policy enforcement
- Report writing
- Team leadership
- Staff training
- Communication skills
- Regulatory compliance
- Inventory management
- Budget monitoring
- Problem solving
- Self-defense techniques
- Patience and tolerance
- First aid and CPR
Certification
- Certificate 3 in Retail Management
- Certificate 3 in Correctional Practice
- White Card
- Blue Card
- Yellow card
Timeline
Custodial Correctional Officer
Queensland Corrective Services
02.2022 - 05.2025
Manager
Mcdonalds
06.2015 - 02.2022
High School Diploma -
Emmaus College
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