Jacob Beattie
Shailer Park
Summary
I am a compassionate and adaptable person with a strong background in customer service, having worked in fast-paced hospitality environments. My experience has given me excellent communication and problem-solving skills allow me to connect with people from all walks of life and handle challenges with patience and empathy. I thrive in team settings, stay calm under pressure, and always focus on creating a positive and supportive environment. With a strong work ethic and a genuine passion for helping others, I am eager to bring my skills into a support worker role where I can make a real difference.
Overview
5
5
years of professional experience
Work History
Customer Service/Bartender
Beach House Bar & Grill Loganholme
08.2020 - Current
- Improved efficiency in order preparation by multitasking various responsibilities such as mixing drinks while simultaneously engaging with customers.
- Assisted in training new bartenders, sharing best practices and tips for providing exceptional service.
- Contributed to a positive team atmosphere through clear communication and cooperation with fellow bartenders and servers.
- Fostered a welcoming environment for diverse clientele by demonstrating cultural sensitivity when interacting with patrons from different backgrounds.
- Promoted a safe and enjoyable atmosphere by monitoring patron behavior for signs of intoxication and taking necessary steps to prevent overconsumption.
Education
Rochedale State High School
Rochedale, Brisbane11.2023
Skills
- Patience and empathy
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and hygiene
- Teamwork and collaboration
- Problem-solving
- Friendly and outgoing
Hobbies
- Playing sports - I enjoy staying active and competing in team and individual sports, always looking to improve my skills and challenge myself.
- Outdoor adventures - Whether it’s hiking, running, or just exploring new places, I love being outside and making the most of it all
- Staying fit and healthy - I am passionate about fitness and enjoy activities that keep me moving, like going to the gym, swimming, or playing a game with friends
Timeline
Customer Service/Bartender
Beach House Bar & Grill Loganholme
08.2020 - Current
Rochedale State High School
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