Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Bradbury

PAKENHAM,VIC

Summary

Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in all environments.


I am currently looking to start a career in nursing after realising this is where my passion for a career lies. I am a quick learner seeking further development, I am also able to work independently and as a team player to accomplish goals.

Overview

5
5
years of professional experience

Work History

Supermarket Worker

Woolworths
05.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
  • Streamlined inventory management by accurately stocking shelves and maintaining organized backroom storage areas.
  • Increased sales through effective cross-merchandising and promotional displays in aisles.
  • Assisted customers with locating desired items, resulting in improved shopping experiences.
  • Contributed to store cleanliness and presentation by diligently sweeping, mopping, and wiping down surfaces as needed.
  • Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.
  • Promoted a safe shopping environment by adhering to food safety standards when handling perishable items.
  • Collaborated with colleagues on special projects such as seasonal resets or product launches within the store layout.
  • Assisted in training new employees on proper procedures for shelf stocking, cashier operations, and general store policies.
  • Contributed to overall teamwork atmosphere through open communication with coworkers regarding tasks needing completion or assistance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.

Crew Member

Red Rooster
09.2021 - 05.2022
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Barista

McDonald's
12.2018 - 09.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Cleaned counters, machines, utensils, and seating areas daily.

Education

High School Diploma -

Koo Wee Rup Secondar College
Koo Wee Rup
11.2020

Skills

  • Physical Stamina
  • Computer Literacy
  • Problem Solving
  • Cleanliness and Hygiene
  • Time Management
  • Effective Communication
  • Multitasking Abilities
  • Health and Safety Compliance
  • Payment Processing
  • Customer Service

Timeline

Supermarket Worker

Woolworths
05.2022 - Current

Crew Member

Red Rooster
09.2021 - 05.2022

Barista

McDonald's
12.2018 - 09.2021

High School Diploma -

Koo Wee Rup Secondar College

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Jacob Bradbury