Jacob Brandenburg
Perth,WA
Summary
I am a detail-oriented and forward thinking individual with proven history of problem solving abilities as well as being adapted in constructing a positive path of personal growth through any feedback given to me. I believe I would be a well suited candidate for a management position because I am a natural leader with high quality interpersonal skills and a unique ability to create a positive influence on the teams that I have been apart of and lead. I enjoy a fast paced and challenging work environment that can lead into growth of not only myself, but further the development of my peers. I take pride in my work ethic and strive to surpass any expectation set out for me or my team. Having worked meticulously to surpass KPI's for things like shrink-management, sales targets, customer feedback and workplace safety, I believe I would make an exceptional Store Manager and Team Leader.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Petbarn
Midland Great Eastern, WA
08.2024 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Collaborated with management on developing strategic plans for achieving business goals.
- Delegated work to staff, setting priorities and goals.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Oversaw inventory management through cycle counts, stocktakes, gaps scans and shrinkage control.
Assistant Store Manager
Petbarn
East Vic Park, WA
11.2021 - 08.2024
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Yard Manager
Baldivis Firewood and Garden Supplies
Baldivis, WA
03.2021 - 11.2021
- Checked material specifications against information contained in work orders.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Checked paperwork and freight condition to determine optimal loading and unloading sequences.
- Informed upper management or department heads of items loaded or problems encountered.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Complied with safety rules to minimize incidents and accidents.
Sales Assistant
Petbarn
Cannington, WA
09.2015 - 11.2021
- Accepted and completed cash, eftpos and online payments, such as After-Pay and Zip-Pay.
- Received and processed product returns, including coordinating disposal of defective or broken items.
- Answered incoming telephone calls to provide store, products and services information.
- Processed orders through company system and coordinated product deliveries.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Built and maintained relationships with peers and upper management to drive team success.
- Used product knowledge to assist customers and suggest products.
- Answered customers' questions about available products, prices and features.
- Suggested suitable options for unavailable products and services to retain customers.
Trades Assistant
TRG Super Dyno Centre
Beckenham, 6107
03.2018 - 04.2021
- Worked a casual position with full time hours in the automotive industry (45 hours a week)
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Kept supplies and spare parts organized for upcoming projects and daily use.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Completed simple and complex tasks on a daily basis over a wide range of different vehicles types, including but not limited to, servicing, clutch and brake replacement, diagnosis of electrical issues and modification implementation.
Trades Assistant
Apollo Plumbing and Gas
Thonrnlie, WA
03.2016 - 12.2017
- Worked a full time position in the plumbing industry (30-45+ hours a week)
- Completed work according to project specifications by accurately reading work orders and blueprints.
- Installed new appliances and devices in buildings and regularly tested functionality to identify maintenance needs.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritised and organised tasks to efficiently accomplish service goals.
Education
High School Diploma -
Thornlie Senior High School
Thornlie, WA10.2015
Skills
- Product and service knowledge
- The creation of customer rapport
- Assessed customer product needs and interests in order to best recommend suitable items
- Time Management
- Inventory management
- Shrink reduction and Loss Prevention
- Issue and conflict resolution
- Teamwork as well as independent judgement
- Interpersonal and written communication
- Project management
- Ability to meet and exceed targeted KPIs
- Assignment Delegation
- Schedule Coordination
- Team Development and Employee Training
- Team Building and Leadership
- Current Forklift License and First Aid Certificate
References
Wally Bielicki
Store Manager- Petbarn, Midland Great Eastern
Ph: (08) 9274 8555
Eden Anderson
Store Manager- Petbarn, East Vic Park
Ph: (08) 6430 5436
Tristan Fox
Store Manager- Petbarn, Multi-Site Manager
Ph: 0433 377 041 / (08) 9356 8336
Timeline
Assistant Manager
Petbarn
08.2024 - Current
Assistant Store Manager
Petbarn
11.2021 - 08.2024
Yard Manager
Baldivis Firewood and Garden Supplies
03.2021 - 11.2021
Trades Assistant
TRG Super Dyno Centre
03.2018 - 04.2021
Trades Assistant
Apollo Plumbing and Gas
03.2016 - 12.2017
Sales Assistant
Petbarn
09.2015 - 11.2021
High School Diploma -
Thornlie Senior High School
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