With a proven track record at Epoxy Now Garage & Patios, I excel in delivering top-notch service, enhancing client relationships for repeat business. My expertise in residential construction and exceptional management skills ensure projects meet budget and deadlines, while my commitment to worksite safety and problem-solving elevates customer satisfaction.
Overview
24
24
years of professional experience
Work History
Contractor Epoxy Flooring
Epoxy Now Garage & Patios
Sunshine Coast, QLD
06.2023 - Current
Delivered exemplary level of service to each client to build upon relationships for future business.
Reviewed project estimates to understand budget and deadline requirements.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
General Manager
BizFurn Australia
Sunshine Coast, Queensland
01.2001 - 04.2023
Mitigated business risks by working closely with staff members and assessing performance.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Managed staff recruitment and training, ensuring all employees were informed of company policies and procedures.
Guided management and supervisory staff to promote smooth operations.
Developed annual budgets based on forecasted revenue targets set by senior management.
Trained employees on duties, policies and procedures.