Dedicated and highly dependable professional with over 8 years of experience in security operations and asset protection within Queensland Health. Recognized for leadership capability, situational awareness, and calm performance under pressure. Demonstrated ability to supervise teams, liaise effectively with stakeholders, and enforce policy and safety standards. Now seeking to step into a supervisory role to lead teams with integrity and purpose.
Overview
15
15
years of professional experience
1
1
Certification
Work History
CMR Operator
Queenland health - Metro North Hospital Health Services
CABOOLTURE, QLD
04.2025 - Current
CMR Operator
Metro North Health – Caboolture Hospital
April 2025 – Present
Provide comprehensive security service delivery to Caboolture Hospital staff, patients, visitors and its associated land and assets.
To operate, monitor, evaluate and maintain CCTV systems comprising over 600 cameras ensuring visual images are captured as necessary, downloading recordings of significant events whilst ensuring compliance with data protection.
Monitor the Fire Alarm systems, lift monitoring systems, duress alarms and pass on via radio or telephone any information necessary for the safety and security of the facility.
Report as necessary any incidents to local emergency services via 000.
Record all shift activities, incidents, breaches, observations, comments and supporting digital media in the security reporting system.
Liaise with emergency response teams and security leadership to support incident management
Other duties as directed by the Caboolture Hospital Leadership Team, Security Coordinator, Senior Security Officers and in the event QPS or QFES become the lead agency, directions from those entities.
Be accountable for the security, confidentiality and use of information, in accordance with legislation, standards, policies and procedures.
Protective Services Officer
Queensland health - Metro North Hospital and Health service
CABOOLTURE, QLD
02.2016 - Current
Deliver round-the-clock comprehensive security services and assistance to staff, patients, visitors, and contractors while securing physical assets of MNHHS.
Managed responses to urgent situations including fire alarms and critical incidents.
Collaborate effectively with law enforcement, clinical staff, and management.
Led and mentored junior officers.
Monitor and secure high-risk areas, including mental health units and the emergency department.
Documented incidents accurately while adhering to regulatory standards.
Oversee implementation of traffic and smoking controls by Security Services as specified in Hospital and Health Boards Act 2011 and Tobacco and Other Smoking Products Act 1998
Ensure that Security Services maintains the integrity of Health Service facilities and assets by conducting and checking lock-up and unlock procedures.
Coordinate appropriate monitoring, escorting, and restraining of patients by Security Services under supervision of clinical staff in accordance with Mental Health Act 2016, Public Health Act 2005, Guardianship and Administration Act 2000, and Criminal Code Act 1989 while following Health Service use of force guidelines.
Guarantee Security Services delivers close personal protection for staff facing aggressive and volatile situations during front line health services
Trade Assistant
Built Tuff Sheds
Brisbane, QLD
05.2015 - 02.2016
Assisted in the manufacturing and assembly of custom sheds and storage solutions
Maintained safety protocols for tools and materials according to WHS guidelines.
Collaborated in a compact team to meet stringent project timelines.
Casual Laborer
Pacific water treatment Services
Brisbane, QLD
05.2010 - 02.2015
General laboring duties, including equipment handling and site clean-up.
Supported a small team in water treatment operations.
Labourer
Mcconnell Dowell Constructions
Dalby , QLD
03.2012 - 04.2014
Maintained tools and equipment for optimal performance and safety.
Collaborated with team members to execute daily tasks and meet deadlines.
Assisted welders in preparing materials for fabrication and assembly tasks.
Education
High School Diploma -
Narangba Valley State High School
Narangba, QLD
12-2011
Skills
CCTV operation
Electronic dispatch
Radio communication
Incident management
Risk assessment
Safety protocols
Emergency response coordination
Team leadership
Problem solving
Situational awareness
Effective communication
Efficient multitasking
Certification
QLD Open Class C Driver’s Licence
QLD RE Motorcycle Licence
Firearms Safety (Category A & B)
Fire Evacuation Training & Chef Warden Fire Training
Security Development Training – QLD Health (OVP/MAYBO)
Mandatory yearly training TMS
Timeline
CMR Operator
Queenland health - Metro North Hospital Health Services
04.2025 - Current
Protective Services Officer
Queensland health - Metro North Hospital and Health service
Registered Nurse - Surgical Nursing - PACU Stage 2 at Metro North Hospital And Health ServiceRegistered Nurse - Surgical Nursing - PACU Stage 2 at Metro North Hospital And Health Service
BOOKINGS OFFICER OUTPATIENT SERVICES (AO3) at METRO NORTH HEALTH - ROYAL BRISBANE AND WOMEN'S HOSPITALBOOKINGS OFFICER OUTPATIENT SERVICES (AO3) at METRO NORTH HEALTH - ROYAL BRISBANE AND WOMEN'S HOSPITAL