Bohan He
Sydney
Summary
Dynamic and dedicated professional with experience at BP Connect, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability to foster teamwork and collaboration while maintaining organized operations. Skilled in cash handling and fluent in a foreign language, committed to delivering positive outcomes in diverse environments.
Overview
2
2
years of professional experience
Work History
Volunteer
New Zealand Red Cross
07.2024 - 09.2024
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Approached issues proactively to best meet current and future community needs.
Gas Station Attendant
BP Connect
12.2022 - 01.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Cleaned up gas and other spills in accordance with spill procedures.
- Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
After-school Tutor
Kristin School
03.2023 - 11.2023
- Improved students' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with parents to develop appropriate tutoring lessons.
Education
Bachelor of Science - Geography
University of Sydney
Sydney11-2027
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Time management
- Adaptability and dependability
- Customer service
- Foreign language proficiency
Timeline
Volunteer
New Zealand Red Cross
07.2024 - 09.2024
After-school Tutor
Kristin School
03.2023 - 11.2023
Gas Station Attendant
BP Connect
12.2022 - 01.2024
Bachelor of Science - Geography
University of Sydney
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