Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Hedges

Ballarat

Summary

Dedicated professional with experience at APCO, excelling in customer service and inventory management. Proven ability to maintain cleanliness and safety standards while effectively handling cleaning chemicals. Recognized for reliability and strong communication skills, ensuring a positive shopping experience and fostering customer loyalty. First Aid/CPR certified, committed to health and safety compliance.

Overview

5
5
years of professional experience

Work History

Cleaner

James' Home Services
01.2025 - 07.2025
  • Maintained cleanliness and sanitation in assigned areas to ensure a safe environment.
  • Utilized cleaning chemicals and tools effectively while adhering to safety protocols.
  • Conducted regular inspections to identify maintenance needs and report issues promptly.
  • Assisted with inventory management of cleaning supplies, ensuring adequate stock levels.
  • Executed daily cleaning routines, adapting quickly to changing priorities and tasks.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.

Retail Worker

APCO
04.2023 - 07.2023
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Operated point-of-sale systems efficiently to process transactions accurately.
  • Maintained inventory levels by restocking shelves and organizing merchandise displays.
  • Collaborated with team members to ensure store cleanliness and tidiness standards were met.
  • Provided support during busy periods, ensuring timely service and customer satisfaction.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Retail Worker

Sovereign Hill
05.2020 - 06.2020
  • Contributed to team efforts by participating in inventory audits and stock management activities.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Education

High School Diploma -

Phoenix P-12 Community College
Ballarat, VIC
09-2024

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Time management
  • Reliability and punctuality
  • Chemical handling
  • Health and safety compliance
  • Relationship building
  • Cash handling accuracy
  • Store maintenance
  • Professional appearance
  • Safe food handling
  • First Aid/CPR Certified

Timeline

Cleaner

James' Home Services
01.2025 - 07.2025

Retail Worker

APCO
04.2023 - 07.2023

Retail Worker

Sovereign Hill
05.2020 - 06.2020

High School Diploma -

Phoenix P-12 Community College

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Jacob Hedges