Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Tracey Hazledine

Woongarrah

Summary

A proactive and highly organised administrative professional with over 20 years’ experience across logistics, customer service, accounts, and compliance-focused roles. Demonstrated success in coordinating teams, supporting audits, managing complex documentation, and improving administrative processes. Known for exceptional attention to detail, advanced Microsoft Office skills, and a collaborative approach. Adept at balancing competing deadlines and communicating effectively across teams. Actively pursuing career growth in a team leadership role within a mission-driven organisation.

Diligent with solid background in coordinating shipping operations and streamlining logistics processes. Proven track record of ensuring timely deliveries and maintaining accurate records. Demonstrated ability in problem-solving and effective communication.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Shipping Coordinator

Alliance Distribution Services
03.2023 - Current
  • Schedule and coordinate delivery of local, import and export container/LCL shipments ensuring timely delivery.
  • Prepare and process shipping documentation; create shipments on internal system for warehouse processing.
  • Track shipments and escalate delivery issues as needed.
  • Check and process freight invoices; manage queries from publishers and warehouse team.
  • Monitor stock levels of warehouse consumables and order as required.
  • Assist with external company audits.
  • Supported onboarding and training of new staff; coordinated cross-functional shipping workflows.

Insurance Administrator

Unique Building Partners
08.2022 - 03.2023
  • Answered phone calls from clients and insurance companies.
  • Coordinated inspections and repairs with trades and clients.
  • Processed invoices for payment and performed bank reconciliation using Xero.

NPD Administrator

Agrana Fruit Australia
06.2016 - 08.2022
  • Managed databases and compliance documents (religious certifications, supplier documents).
  • Ensured accurate data entry in custom formulation software.
  • Conducted QC testing and maintained laboratory stock and 5S standards.
  • Arranged courier logistics and managed sample intake.
  • Trained temp staff during peak periods and contributed to audit readiness.

Customer Service Officer

Donaldson Australia
10.2015 - 06.2016
  • Processed customer orders and resolved queries via phone and email.
  • Managed account and product information; filed records accurately.

Accounts Payable Clerk

Kaytering Supplies
08.2012 - 10.2013
  • Verified incoming invoices and handled claims on damaged/incorrect goods.
  • Maintained product pricing and processed new product entries.
  • Handled monthly account balancing and superannuation processing.

Customer Service & Purchasing Officer

Weston Animal Nutrition
08.1999 - 08.2012
  • Managed purchasing for 4 sites across NSW and VIC.
  • Delivered face-to-face and telephone customer support.
  • Processed orders, price lists, dockets, payments, and reconciliations.
  • Operated weighbridge and ensured RTA compliance.
  • Organised team supplies, travel, and customer communications.
  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.

Education

Diploma of Business & Business Administration - Business Administration

MCI Institute
New South Wales
01.2015

Certificate IV in Business Administration -

Adult Education Training
Tamworth, NSW
01.2006

Skills

  • Administrative support and document management
  • Relationship management skills
  • Advanced Microsoft Excel and Word proficiency
  • Familiar with SAP, Xero, and CRM systems

Certification

  • First Aid Certificate – 2022-12
  • Intermediate & Advanced Excel – Adult Education Training (2006); Online Refresher (2020/21)
  • WWCC – Volunteer WWCC2258497V

Languages

English
Full Professional

Timeline

Shipping Coordinator

Alliance Distribution Services
03.2023 - Current

Insurance Administrator

Unique Building Partners
08.2022 - 03.2023

NPD Administrator

Agrana Fruit Australia
06.2016 - 08.2022

Customer Service Officer

Donaldson Australia
10.2015 - 06.2016

Accounts Payable Clerk

Kaytering Supplies
08.2012 - 10.2013

Customer Service & Purchasing Officer

Weston Animal Nutrition
08.1999 - 08.2012

Diploma of Business & Business Administration - Business Administration

MCI Institute

Certificate IV in Business Administration -

Adult Education Training

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Tracey Hazledine