Jacob Hipper
Geraldton,WA
Summary
Dynamic customer service professional with a strong background in food handling at Righters Supermarkets. Proven ability to enhance customer satisfaction through effective complaint resolution and active listening. Skilled in safe food handling practices, contributing to a hygienic environment while driving sales growth through product knowledge and upselling techniques.
Overview
2026
2026
years of professional experience
Work History
food handling
Customer Service Representative
Righters Supermarkets
Geraldton, WA
01.2025 - Current
- Assisted customers with inquiries, providing timely and accurate information.
- Resolved customer complaints, ensuring satisfaction and fostering loyalty.
- Collaborated with team members to improve service delivery and response times.
- Pack down deli for evening
- Trained new staff on best practices for effective customer engagement.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Food handing and food safety compliant
- Hygiene Technician
Education
No Degree - General Studies
Warnbro Community High School
Perth, WA07-2024
Skills
- Food handling preparation
- Safe food handling guidelines
- Safe food handling
- Hot food handling
- Customer service
- Active listening
- Critical thinking
- Complaint handling
- Product knowledge
Timeline
Customer Service Representative
Righters Supermarkets
01.2025 - Current
food handling
No Degree - General Studies
Warnbro Community High School