Jacob Hipper
Geraldton,WA
Summary
Dynamic customer service professional with a strong background in food handling at Righters Supermarkets. Proven ability to enhance customer satisfaction through effective complaint resolution and active listening. Skilled in safe food handling practices, contributing to a hygienic environment while driving sales growth through product knowledge and upselling techniques.
Overview
2026
2026
years of professional experience
Work History
food handling
Customer Service Representative
Righters Supermarkets
01.2025 - Current
- Assisted customers with inquiries, providing timely and accurate information.
- Resolved customer complaints, ensuring satisfaction and fostering loyalty.
- Collaborated with team members to improve service delivery and response times.
- Pack down deli for evening
- Trained new staff on best practices for effective customer engagement.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Food handing and food safety compliant
- Hygiene Technician
Education
No Degree - General Studies
Warnbro Community High School
Perth, WA07-2024
Skills
- Food handling preparation
- Safe food handling guidelines
- Safe food handling
- Hot food handling
- Customer service
- Active listening
- Critical thinking
- Complaint handling
- Product knowledge
Timeline
Customer Service Representative
Righters Supermarkets
01.2025 - Current
food handling
No Degree - General Studies
Warnbro Community High School