JACOB HODSON

Western Australia Police Force

05.2022 - Current

Ensure all employee claims for payment comply with the Financial Management Act and agency policies.
Certify and process various payments, including travel and medical reimbursements, in line with Treasurers Instruction 304.
Prepare data files for upload into the HR Payroll system and produce accuracy checking reports.
Delegate tasks and supervise staff to ensure timely and accurate allowance payments.
Liaise with internal and external stakeholders to resolve payment discrepancies.
Provide guidance to HR Officers and employees on personnel and payroll matters.
Maintain and test Medical Expenses Claim Systems (MECS) and TravelApp for functionality and compliance
Supervise Claims Officers to ensure adherence to processing standards.
Provide advice on procedures for employee claims and system data changes.
Conduct training sessions and develop a training program on legislative requirements and system use.
Comply with information security policies to maintain confidentiality of information systems.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored project performance to identify areas of improvement and make adjustments.

Overview