Jacob Hutt
Whitby,WA
Summary
. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Service Supervisor
FVS
01.2023 - Current
- Assisted with training and development of team members.
- Handled customer complaints and inquiries.
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to maintenance calls and troubleshot devices.
- Installed, tested and serviced alarm and associated systems for commercial and residential customers.
- Performed annual inspections on fire alarm systems.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Communicated effectively with customers, answering questions and concerns regarding systems.
- Performed troubleshooting on fire alarm systems, completing on-site repairs.
- Tested all newly installed fire alarms.
- Performed annual inspections on fire and security alarm systems.
Fire Suppression Technician
paull and warner resources
07.2019 - 01.2022
- Tested all newly installed fire suppression systems
- Performed annual inspections on fire suppression equipment
- Responded to maintenance calls and troubleshot devices
- Communicated effectively with customers, answering questions and concerns regarding systems
- Installed, tested and serviced fire suppression systems for HME
- Maintained excellent attendance record, consistently arriving to work on time
- Responded to maintenance calls and troubleshot devices.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Fire Suppression Technician
Firestorm Fire Protection
04.2018 - 06.2019
- Maintained and refurbished equipment to ensure operational capability
- Performed maintenance on AFFF systems, Fogmaker systems, LOP systems
- Experience in performing level 1 & 2 service of mobile equipment
- Experience in understanding a variety of different suppression systems
- Working knowledge of AS5062
- Experience in installing various mobile suppression systems
- Experience working underground servicing equipment
- Drive in drive out experience
- Fogmaker installation, servicing and repairs
Plumbing Apprentice
Maverick Plumbing
10.2016 - 04.2018
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
- Organized and moved materials from truck to job site to support project requirements.
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Responded to emergency situations to resolve immediate safety concerns.
- Safely handled tools and equipment in large-scale projects.
- Removed old sinks, toilets and pipes in preparation for installation of new fixtures
- Unclogged sinks and toilets for customers using tools and drain cleaners
- Listened to instructions from tradesman, gaining valuable onsite job training
Education
Some College (No Degree) -
Canning Vale College
Canning Vale, WACert 2 - Fitter/machinist
South Metropolitan TAFE, Thornlie Campus
Thornlie, WA09.2015
Skills
- Time keeping
- Risk management process
- Site inspections
- Customer Retention
- Creative Solutions
- Basic Tools
- Troubleshooting
- Client Relationships
- Team Direction
- Employee Scheduling
- Safety Requirements
- Employee Engagement
references
Elliot Barron
0422 162 996
Timeline
Service Supervisor
FVS
01.2023 - Current
Fire Suppression Technician
paull and warner resources
07.2019 - 01.2022
Fire Suppression Technician
Firestorm Fire Protection
04.2018 - 06.2019
Plumbing Apprentice
Maverick Plumbing
10.2016 - 04.2018
Some College (No Degree) -
Canning Vale College
Cert 2 - Fitter/machinist
South Metropolitan TAFE, Thornlie Campus
Similar Profiles
Noah TankeyNoah Tankey
TA/Apprentice Electrician at FVSTA/Apprentice Electrician at FVS
Tyrell KopuaTyrell Kopua
Fire Technician at FVS FireFire Technician at FVS Fire
Jhoan BuenaverJhoan Buenaver
Project Manager at FVS GroupProject Manager at FVS Group