Jacob Kinsella
Helensvale
Summary
Dynamic and dedicated professional with experience at McDonald's and EVT Cinema, excelling in customer service and teamwork. Proven ability to multitask and maintain organization in high-pressure environments, enhancing customer satisfaction and operational efficiency. Skilled in inventory management and committed to delivering exceptional service while fostering positive relationships with patrons.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
05.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
Crew Member
EVT Cinema
09.2024 - 01.2025
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
Education
No Degree -
Helensvale State High School
Helensvale01-2025
No Degree - Certificate in First Aid
TAFE Queensland
QLD10-2023
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Crew Member
EVT Cinema
09.2024 - 01.2025
Crew Member
McDonald's
05.2023 - Current
No Degree -
Helensvale State High School
No Degree - Certificate in First Aid
TAFE Queensland
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