Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Lacy

Haymarket,NSW

Summary

Experienced Team Member with a strong track record of achieving shared objectives through effective collaboration. Proficient in project management and streamlining workflows. Committed to discerning customer requirements and providing impactful solutions. Adept at time management and eager to expand expertise in the customer service sector. Dedicated to fostering a cooperative and optimistic team environment, leveraging existing knowledge and skills to contribute to task completion. Thrives in high-pressure situations with a talent for quick thinking and problem-solving.

Overview

4
4
years of professional experience

Work History

Team Member

Officeworks
05.2023 - Current
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted customers in selecting merchandise best suited to needs.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Operated register to process payments and collect cash payment for order totals.

Team Member

Kmart
10.2019 - 11.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Maintained productive, efficient approach to all tasks.
  • Organised and maintained stock and shelving
  • Worked multiple positions such as shop floor, online and warehouse, increasing flexibility
  • Have experience managing small teams of workers
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

Bachelor of Computing Science - Artificial Intelligence And Data Analytics

University of Tech Sydney
Sydney, NSW
11.2026

Skills

  • Sales Expertise
  • Stocking and Replenishing
  • Quick Learner
  • Work Efficiently Under Pressure
  • Customer Service
  • Team Player
  • Highly Adaptable

Timeline

Team Member

Officeworks
05.2023 - Current

Team Member

Kmart
10.2019 - 11.2022

Bachelor of Computing Science - Artificial Intelligence And Data Analytics

University of Tech Sydney
Jacob Lacy