Tracy Opitz
Middle Swan,WA
Summary
Proven track record of enhancing customer satisfaction at Effie's Gourmet Chicken & Fish, adept in food safety practices and POS operation. Skilled in fast service and multitasking, I excel in dynamic environments, ensuring top-notch service and efficiency. My commitment to excellence and ability to improve service delivery are my key strengths.
Overview
23
23
years of professional experience
Work History
Counter Hand
Effie's Gourmet Chicken & Fish
Morley, WA
02.2018 - Current
- Greeted customers and responded to inquiries in a friendly, professional manner.
- Advised customers on product selection based on their needs and preferences.
- Kept the counter area clean and organized at all times.
- Assisted with stocking shelves with merchandise.
- Operated the point-of-sale system efficiently and effectively.
- Performed daily opening and closing procedures according to company policy.
- Answered incoming calls promptly and courteously.
- Received deliveries from vendors and checked for accuracy against invoices.
- Resolved complaints in an efficient manner while maintaining excellent customer service.
Butcher Shop Assistant
Gregory's Meat & Poultry
Karrinyup, WA
09.2007 - 02.2018
- Maintained a clean and organized work area to ensure safety of customers and employees.
- Weighed and wrapped cuts of meat for customers' orders.
- Organized display cases with fresh cuts of meat in an attractive manner to promote sales.
- Attended to customer inquiries about products availability and pricing information.
- Received deliveries from suppliers; inspected quality of product before stocking shelves.
- Inspected incoming shipments for compliance with government regulations regarding food safety standards.
- Operated cash register accurately while processing transactions quickly during busy periods.
Factory Worker
Mrs Macs
Morley, WA
02.2002 - 09.2007
- Performed quality control checks on all products prior to packaging.
- Reported defective items to supervisors.
- Followed safety protocols while operating equipment and handling materials.
- Monitored performance of staff and provided feedback.
- Conducted safety inspections of work areas to identify and eliminate potential hazards.
- Developed and implemented health and safety policies, procedures, and programs to ensure compliance with applicable regulations.
Education
No Degree - Year 11, Dance Program
Hampton Senior High School
Morley, WASkills
- Food safety practices
- Cash handling expertise
- Stock replenishment
- POS operation
- Fast and efficient service worker
- Excellent multi-tasker
Affiliations
- I am a physio for my son's local football team as a volunteer position
- Judge local CrossFit competitions and games
References
- Business Reference: Mike Verryt (Owner) Gregory's Meat & Poultry Ph:0439 455 775
- Business Reference: Effie Tsocas (Owner) Effie's Gourmet Ph:0423 482 581
Timeline
Counter Hand
Effie's Gourmet Chicken & Fish
02.2018 - Current
Butcher Shop Assistant
Gregory's Meat & Poultry
09.2007 - 02.2018
Factory Worker
Mrs Macs
02.2002 - 09.2007
No Degree - Year 11, Dance Program
Hampton Senior High School
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