Jacob Parkes
Parkville,VIC
Summary
Dynamic store assistant with extensive experience in retail operations and customer service. Proven ability to efficiently manage inventory, address customer inquiries, and maintain a clean, welcoming store environment. Dependable team player committed to achieving positive outcomes while adapting to evolving needs, showcasing exceptional organizational and communication skills. Passionate about enhancing the customer experience and contributing to a collaborative team atmosphere.
Overview
6
6
years of professional experience
Work History
Food Service Attendant
Sound of Food
01.2019
- Customer Service
- Money handling
- Food Preparation
- Clean up
- Travelling Food Van
Store Assistant
Aldi
Portland, VIC
12.2022 - Current
- Provided expert assistance in product selection and responded to inquiries, enhancing customer engagement during shopping.
- Performed systematic stock checks and organized merchandise displays to uphold inventory integrity.
- Managed point-of-sale systems for transaction processing, guaranteeing meticulous cash handling practices.
- Executed shelf restocking and maintained store cleanliness and safety standards through effective teamwork and communication.
- Developed product knowledge to effectively answer customer questions and recommend suitable items.
- Performed cash, card, and check transactions to complete customer purchases.
- Wrapped, boxed and weighed bakery department products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Liquor Assistant
IGA Supermarket
Portland, VIC
03.2022 - 11.2022
- Assisted customers in selecting products, enhancing their shopping experience and product knowledge.
- Ensured inventory accuracy through systematic organization of stock and routine assessments of liquor supplies.
- Collaborated with team members to ensure efficient store operations and excellent customer service.
- Managed sales transaction processing through POS systems to ensure seamless and efficient customer checkouts.
- Educated customers on promotions and product features, increasing overall sales engagement and satisfaction.
- Facilitated training sessions for new staff on store policies, product knowledge, and customer service techniques.
Premix King Portland
01.2021 - 07.2021
- Serving customers
- Stacking Shelves and facing
- End of night routine, counting till, locking safes, cleaning and locking
Maintenance Officer
McDonalds
08.2020 - 01.2021
- Dismantling and fixing machines
- Washing floors
- Cleaning inside and outside glass
- Clean up around dining area
- Cleaning around kitchen
Education
Responsible Service Of Alcohol -
WorkSkills Portland
Successful completion of year 12 - undefined
Portland Secondary College
Skills
- Customer service
- Team work
- Cash handling
- Computer Skills
- Technical Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Photoshop
- Sony Vegas
- Multitasking Abilities
- Problem-solving abilities
- Point-of-sale system
- Waste removal
Interests
Car racing, Drags, Building cars, Painting Cars, Vehicle Blue prints, Computer programing, dismantling technology, Photoshop, Sony Vegas, Editing, Gaming, Music
Personal Attributes
- Collaborative team member
- Reliable
- Honest
- Independent
- Trustworthy
Timeline
Store Assistant
Aldi
12.2022 - Current
Liquor Assistant
IGA Supermarket
03.2022 - 11.2022
Premix King Portland
01.2021 - 07.2021
Maintenance Officer
McDonalds
08.2020 - 01.2021
Food Service Attendant
Sound of Food
01.2019
Successful completion of year 12 - undefined
Portland Secondary College
Responsible Service Of Alcohol -
WorkSkills Portland