Summary
Overview
Work History
Education
Skills
Accomplishments
Profile
Timeline
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JACOB PENAMORA

Summary

Experienced and motivated individual seeking to launch a career as an ATC operator, equipped with a solid understanding of aviation operations and regulations. Proven ability to maintain composure and make critical decisions in high-pressure environments. Dedicated to contributing to safe and efficient airspace management while advancing skills in air safety.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
09.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Crew Member

McDonald's
11.2021 - 04.2023
  • Replenished serving stations with fresh food and cleaned up spills
  • Became familiar with products to answer questions and make suggestions to customers
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods
  • Trained new team members on procedures, customer service, and sales techniques
  • Prepared products following restaurant, health, and safety standards and procedures
  • Collaborated with team members to complete orders
  • Addressed customers needs, questions, or concerns to create optimum experience onboard.

Instructor

Kumon
02.2020 - 08.2021
  • Increased student participation via engaging homework and tests
  • Facilitated learning with creation of engaging written and oral worksheets
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students
  • Promoted classroom safety, collaboration and best practices
  • Evaluated and revised lesson plans and course content to achieve student-centred learning
  • Tested and evaluated students on materials presented in workshops and classes
  • Optimised learning plans based on student performance and feedback.

Education

Associate of Applied Science - Aviation (Professional Pilots)

Royal Melbourne Institute of Technology
Point Cook, VIC
12.2024

Skills

  • Strong organizational and time management skills
  • Exceptional clear communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Willingness to Learn
  • Food Preparation and Safety
  • Sales Expertise
  • Friendly and outgoing
  • Team Player
  • Cleanliness

Accomplishments

  • Achieved Crew Member of the Month by completing tasks with accuracy and efficiency.
  • Received Advance Student Honour Roll 2013
  • Obtained a Flight Crew Licence along with a Recreational Pilot Licence
  • Australian Tertiary Admission Rank (ATAR) - 87.00/99.95
  • STEM-qualified in Sustainable Development with Cert. IV

Profile

JACOB PENAMORA, penamorajacob01@gmail.com, 0421-897-610, Truganina, VIC, Australia

Timeline

Barista

Starbucks
09.2023 - Current

Crew Member

McDonald's
11.2021 - 04.2023

Instructor

Kumon
02.2020 - 08.2021

Associate of Applied Science - Aviation (Professional Pilots)

Royal Melbourne Institute of Technology

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JACOB PENAMORA