Jacob Potter
North Melbourne,VIC
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
3
3
years of professional experience
Work History
Camera Technician
Offshoot Rentals
08.2023 - Current
- Strengthened communication skills through regular interactions with others.
- Provided exemplary customer service to clients and interested parties.
- Resolved problems, improved operations and provided exceptional service.
Front of House Employee
Half Acre
01.2023 - 08.2023
- Bussed and reset tables to keep dining room and work areas clean.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Cultivated warm relationships with regular customers.
Restaurant Manager /Waitstaff Manager
Stones of the Yarra Valley
12.2021 - 07.2023
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Bachelor of Arts - Film And TV
SAE University College Melbourne
Port Melbourne, VIC01-2022
Skills
- Order management
- Complaint resolution
- Attention to detail
- Cleaning
- Open-close procedures
Timeline
Camera Technician
Offshoot Rentals
08.2023 - Current
Front of House Employee
Half Acre
01.2023 - 08.2023
Restaurant Manager /Waitstaff Manager
Stones of the Yarra Valley
12.2021 - 07.2023
Bachelor of Arts - Film And TV
SAE University College Melbourne
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