Jacob Saad
Gold Coast,QLD
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. A very open-minded professional who is highly dedicated to personal and career growth, aspiring to contribute significantly to the success of the organisation. Skilled at creating displays to promote higher sales, customer service and engagement whilst maintaining a high level of professionalism.
Overview
5
5
years of professional experience
Work History
Retail Employee
Kmart
10.2021 - Current
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Assisted customers in making informed purchasing decisions by offering knowledgeable advice on products.
- Collaborated with team members for efficient store operations and a welcoming shopping environment.
- Participated in staff training programs to enhance product knowledge and improve customer service skills.
Fast Food Worker
McDonald's Restaurant
05.2019 - 01.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Maintained cleanliness and organisation of the dining area, ensuring a pleasant atmosphere for customers.
- Streamlined order processing by accurately taking and inputting orders to minimise wait time for customers.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Education
Bachelor of Business - Management And Marketing
Griffith University
Gold Coast, QLD12.2024
High School Diploma -
Helensvale State High School
Helensvale, QLD02.2021
Skills
- Promotional Activities
- Inventory Management
- Multitasking Abilities
- Customer Engagement
- Active Listening
- Product Knowledge
- Customer Service Excellence
- Reliability and Punctuality
- Decision Making
- Business Development
- Problem-Solving
- Customer Service
References
Michelle Butson - Kmart Manager
Contact details: +0411 616 446
Sian Forrest - Kmart Manager
Contact details: k1230ma02@kmart.com.au
Vivien Frank - Kmart Manager
Contact details: +0422 506 107
Rian Fletcher - Kmart Manager
Contact details: +0415 444 956
Timeline
Retail Employee
Kmart
10.2021 - Current
Fast Food Worker
McDonald's Restaurant
05.2019 - 01.2020
Bachelor of Business - Management And Marketing
Griffith University
High School Diploma -
Helensvale State High School
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