Summary
Overview
Work History
Skills
Volunteer Experience
References
Timeline
BusinessAnalyst

Jacob Sertori

Perth,TAS

Summary

Multifaceted Director of Program Management with [Number] years in program portfolio oversight. Achieved on-time delivery of [Number] programs in high-technology environment with schedule, budget and resource constraints. Superb organizational and collaborative skills leading to mutually beneficial relationships with internal partners, customers and major subcontractors.

Overview

16
16
years of professional experience

Work History

Director of Programs Management

Housing Industry Association (HIA)
03.2022 - Current
  • Management, procurement, and reporting of over $2m in projects annually
  • Apply for and allocate funding for HIA projects as NFP organisation
  • Prepare Reports for business skills gaps, identify and create platforms for industry training
  • Act as 2IC for HIA Tasmania
  • Staff recruitment, training and onboarding
  • Prepare and deliver project reports to key stakeholders, boards and executives
  • Initiate growth and retention of HIA membership
  • Implement HIA’s national policies and developing and prosecuting sound regional policy that supports the industry’s imperatives
  • Advocating policy imperatives of the Association to the public and political debates
  • Presenting at events, trade shows & industry seminars
  • Developing & maintaining media relationships
  • Executive Officer for three housing industry committees
  • Writing articles and media releases on behalf of HIA
  • Developing & implementing a clear and coherent plan to achieve financial and commercial strategies across the range of HIA business units
  • Networking - developing and managing relationships with key political, regulatory and industry stakeholders
  • Generate sponsorship and partnership income to maintain viability of key events and training
  • Management of staff/teams and operations
  • Prepare and deliver reports on business unite performace and local industry issues to executive team locally and nationally
  • Service approx
  • 1000 HIA members/businesses state-wide
  • Assist qualified candidates to apply for a Tasmanian Builder’s Licence.

Branch Manager - Northern Tasmania

Housing Industry Association (HIA)
03.2018 - 03.2022
  • Management, procurement, and reporting of over $2m in projects annually
  • Apply for and allocate funding for HIA projects as NFP organisation
  • Prepare Reports for business skills gaps, identify and create platforms for industry training
  • Act as 2IC for HIA Tasmania
  • Staff recruitment, training and onboarding
  • Prepare and deliver project reports to key stakeholders, boards and executives
  • Initiate growth and retention of HIA membership
  • Implement HIA’s national policies and developing and prosecuting sound regional policy that supports the industry’s imperatives
  • Advocating policy imperatives of the Association to the public and political debates
  • Presenting at events, trade shows & industry seminars
  • Developing & maintaining media relationships
  • Executive Officer for three housing industry committees
  • Writing articles and media releases on behalf of HIA
  • Developing & implementing a clear and coherent plan to achieve financial and commercial strategies across the range of HIA business units
  • Networking - developing and managing relationships with key political, regulatory and industry stakeholders
  • Generate sponsorship and partnership income to maintain viability of key events and training
  • Management of staff/teams and operations
  • Prepare and deliver reports on business unite performace and local industry issues to executive team locally and nationally
  • Service approx
  • 1000 HIA members/businesses state-wide
  • Assist qualified candidates to apply for a Tasmanian Builder’s Licence.

Associate Recruitment

Searson Buck & Workforce XS
06.2016 - 02.2018
  • Review and clarify job specifications, competencies and skills required
  • Develop effective recruitment plans and strategies
  • Write and present candidate profiles
  • Source applicants through various methods; advertisements, job boards, networking, etc
  • BD Sales – maintain relationships with social and professional networks to source both candidates and clients
  • Pre-screen job candidates & conduct face-to-face interviews
  • Mediate conflict resolution
  • Review resumes and qualifications to determine suitability of candidates
  • Schedule and coordinate interviews both internally and externally
  • Conduct reference/background checks
  • Provide regular updates and feedback to management on office performance
  • Maintain accurate and current applicant and client data base
  • Negotiation of both wages and company fees
  • Production of contracts
  • Conduct and review of WHS assessments
  • Review candidate performance and company service with both clients and candidates.

Sales/Showroom Manager

Rossetto Tiles
08.2015 - 06.2016
  • Face to face and phone sales, quotes and job measurements
  • Direct ordering of good both domestically and internationally
  • Meet monthly sales targets
  • Manage and motivate sales staff to increase sales and ensure efficiency and productivity
  • Ensure that all customer requests and/or complaints are handled with courtesy
  • Warehouse supervision, ensuring a safe, secure and tidy environment
  • Responsible for stock ordering & control
  • Conduct staff meetings to review inventory, sales, planning and operating
  • Conduct staff performance reviews
  • Monitor overall performance and report to the Managing Director
  • Reviews systems on an ongoing basis to improve efficiency and service levels.

Second In-Charge/Assistant State Manager TAS

Australian Pharmaceutical Industries
05.2008 - 08.2015
  • Lead, supervise and organise a team of up to 20 staff in all functions of the company
  • Maintain a high standard and performance in WHS and perform regular inspections
  • Customer relations
  • Tracking KPI and setting targets for team performance
  • Induction and training of all new staff members
  • Writing, implementation and maintenance of Standard and National Operating Procedures
  • Conducting job interviews and taking part in selection panels
  • Logistics and supply-chain management of goods
  • Management of controlled drug compliance
  • First Aid Officer & Fire warden
  • Budget management, analysis & staff rostering
  • Lead regular staff meetings motivating staff and reaffirming company values
  • Performing interstate and on-site staff training for SAP implementation
  • Lead and perform stock take and quality assurance
  • Conflict management/resolution.

Skills

  • Certificate IV in Human Resources - BSB41015
  • First Aid Cert
  • Fire Safety Training
  • Driver licence
  • Forklift (LF) license
  • White Card
  • Mental Health First Aid
  • CRM & SAP experience
  • Strategic Planning
  • P&L Management
  • Project Management
  • Partnership Development
  • Talent Recruitment
  • Personnel Management
  • Resource Management
  • Business Development
  • Effective Negotiations
  • Performance Monitoring
  • New Hire Onboarding
  • Human Resources Support
  • Training and Mentoring
  • Contract Negotiation

Volunteer Experience

  • Launceston Beer Mile 2021-
  • AGFEST 2007-2010
  • TARGA Tasmania 2006-2008
  • St. Giles Society 2001-2007

References

Available upon request.

Timeline

Director of Programs Management

Housing Industry Association (HIA)
03.2022 - Current

Branch Manager - Northern Tasmania

Housing Industry Association (HIA)
03.2018 - 03.2022

Associate Recruitment

Searson Buck & Workforce XS
06.2016 - 02.2018

Sales/Showroom Manager

Rossetto Tiles
08.2015 - 06.2016

Second In-Charge/Assistant State Manager TAS

Australian Pharmaceutical Industries
05.2008 - 08.2015

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Jacob Sertori