JACOB SHEPHARD

Business Development & Sales Consultant – Travel Industry. A resilient ex-serviceman of the Australian Army, Travel Consultant, and founder of WolfPack Industries, with extensive experience in client relationship management and consultative sales. Skilled at adapting to dynamic environments, understanding client needs, and providing tailored solutions across digital, phone, and in-person channels. Highly self-motivated, organized, and ready to thrive in remote-first roles that value initiative, communication, and problem-solving.

Sales & Achievements

• Exceeded sales targets consistently at Flight Centre, earning multiple performance awards and recognition trips for top consultant performance.
• Founded and grew WolfPack Industries, securing multiple government service contracts and achieving ambitious revenue and client acquisition goals.
• Developed and maintained long-term client relationships, converting one-time interactions into repeat business and referrals.
• Demonstrated consultative sales skills by tailoring solutions to client needs, resulting in high client satisfaction and retention.
• Skilled in multi-channel sales: digital platforms, phone, in-person, and web-based enquiries.
• Proficient in CRM and booking systems, using data to track sales performance, forecast growth, and identify new opportunities.
• Balanced competing client needs in fast-paced environments, closing deals under pressure while maintaining exceptional service standards.
• Successfully sourced niche products and services to meet specific client requirements, driving incremental revenue.
• Successfully sailed the Pacific Ocean navigating harsh and erratic conditions proving my ability to adapt and overcome intense and stressful situations

• Certificate III in Travel and Tourism
• Certificate III in Horticulture
• White card
• Combat First Aid
• Multiple Military Qualifications
• Drivers License 15 years no disqualifications