Jacob Simmonds
Goonellabah,NSW
Summary
Accomplished Owner/Operator and Data Analyst with a proven track record at Capitol Chilled Foods, adept in operations management and strategic planning. Enhanced customer satisfaction and streamlined processes for efficiency, leveraging strong work ethic and documentation skills. Excelled in staff training, achieving significant operational improvements and fostering dependable client relationships.
Overview
16
16
years of professional experience
Work History
Owner/Operator
TV Magic Northern Rivers
08.2020 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Trained and motivated employees to perform daily business functions.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Operated with safety and skill to avoid accidents and delays.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Data Analyst
Capitol Chilled Foods
07.2014 - 08.2020
- Produced monthly reports using advanced Excel spreadsheet functions.
- Utilized data visualization tools to effectively communicate business insights.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Provide analysis and reporting to Logistics Director
- Maintaining franchise owner commissions
- Sales reporting, providing ad hoc reporting on request and maintaining monthly reporting for the Sales Director
- Provide IT support and advice to various departments
- Identifying inefficiencies and implementing solutions
- Liaising with external stake holders for the resolution of IT issues
- Creating and maintaining Visual Basic programs
- Assist Finance Director with month end process, report design and yearly budget build.
- Creating process documents and training staff
- Data entry
- General administration duties
- User acceptance testing where required
- Root cause analysis
Accounts Officer
Capitol Chilled Foods
12.2008 - 07.2014
- Input vendor payments and updated accounts to reflect new balances.
- Ensured timely vendor payments by managing invoice processing and expense tracking systems.
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Enhanced financial reporting efficiency with thorough account reconciliations and analysis.
- Assisted cashiers with processing customer payments and documenting orders.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Trained new team members on accounting best practices, fostering a culture of continuous learning within the department.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Handled day-to-day accounting processes to drive financial accuracy.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Monthly Reconciliations
- Assisting the Finance Director with reporting
Education
High School Diploma -
Gulgong High School
Gulgong, NSWMicrosoft Excel 2007, Level 3
Dynamic Web Training
MS Excel 2007 Visual Basic For Applications
Dynamic Web Training
Professional Selling Skills Core
Achieve Global
Skills
- Operations Management
- Documentation And Reporting
- Business Planning
- Staff Training and Development
- Sales negotiation
- Strong Work Ethic
- Dependable and reliable
- Customer-Oriented
- Accurate record keeping
- Proficient in use of: SAP Business objects and SAP ECC
- Advanced knowledge of MS Word, Outlook and Excel
Timeline
Owner/Operator
TV Magic Northern Rivers
08.2020 - Current
Data Analyst
Capitol Chilled Foods
07.2014 - 08.2020
Accounts Officer
Capitol Chilled Foods
12.2008 - 07.2014
High School Diploma -
Gulgong High School
Microsoft Excel 2007, Level 3
Dynamic Web Training
MS Excel 2007 Visual Basic For Applications
Dynamic Web Training
Professional Selling Skills Core
Achieve Global
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