Jacob Stace
Taree,NSW
Summary
My name is Jacob I am 19 years old, a reliable and hardworking team member with several years of hands-on work experience, having worked with the same employer since I was 14. I learn quickly, adapt easily, and am comfortable working both independently and as part of a team. I bring a strong work ethic, positive attitude, and clear communication skills to every shift. I work well in fast-paced environments, can multitask effectively, and handle pressure while maintaining a high standard of work. I’m friendly and approachable with strong customer service skills and always willing to take on new challenges. I’m currently seeking full-time employment and am available for weekend shifts.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Eddie loftus
Taree, Nsw
02.2021 - Current
- Communicated effectively with co-workers about changes in orders or special requests from customers.
- Followed established safety protocols while handling sharp knives and kitchen
- Trained new hires on customer service protocols and best practices.
- Developed strong customer relationships to encourage repeat business.
Education
High School Diploma -
Mid Coast Christian College
Taree, NSW09-2024
Skills
Collaboration
I work well as part of a team during busy periods, communicating clearly with coworkers to keep orders moving smoothly and support others when needed
Decision-Making
I make quick, sensible decisions during rush times, such as prioritising orders, managing stock levels, or adjusting tasks to keep service running efficiently
Customer Service
I provide friendly and polite service to every customer, take orders accurately, handle questions or complaints calmly, and aim to create a positive experience each visit
Analytical and Critical Thinking
I stay alert to what’s happening around me, spotting potential issues like low stock, order mistakes, or delays, and take action early to prevent problems
Dependable and Responsible
I show up on time, follow instructions, and can be trusted to complete tasks properly, whether opening, closing, or working unsupervised
Safety Compliance
I follow all food safety, hygiene, and workplace safety procedures, including proper food handling, cleaning, and use of equipment to maintain a safe environment
Friendly, Positive Attitude
I maintain a positive attitude even during busy or stressful shifts, stay approachable with customers, and contribute to a welcoming team environment
Timeline
Customer Service Representative
Eddie loftus
02.2021 - Current
High School Diploma -
Mid Coast Christian College