Jacob Townley
Townsville / Hughenden ,QLD
Summary
Dynamic barista with a proven track record at The Gypsea Collective, excelling in customer service and food safety. Demonstrates expertise in POS system operation and effective communication, creating a welcoming atmosphere while ensuring high-quality beverage preparation. Recognized for reliability and initiative, consistently enhancing the café experience for patrons. Brings several years of experience in food handling procedures and high-volume service support.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cafe Barista
The Gypsea Collective
Mundingburra, QLD
2025.02 - Current
- Prepared high-quality coffee beverages using espresso machines and grinders.
- Maintained cleanliness of the cafe by following health and safety standards.
- Assisted customers in selecting menu items and provided recommendations.
- Handled cash transactions accurately at the register during busy hours.
- Stocked supplies and organized inventory to ensure efficient operations.
- Created a welcoming environment and made customers feel apart of the community
- Managed daily opening and closing duties to maintain smooth cafe operations.
Supermarket Employee
SPAR Hughenden
Hughenden , QLD
2023.11 - Current
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with merchandise and organized displays for easy access.
- Monitored inventory levels and reported shortages to management promptly.
- Verified that all prices were accurate on products throughout the store.
- Assisted managers in completing special projects as needed.
- Provided customer service including answering questions, resolving complaints, and responding to requests for information.
Cafe Worker
Golden Lab Espresso
Hughenden, QLD
2024.08 - 2025.01
- Maintained cleanliness and organization of kitchen workspace.
- Managed cash register transactions accurately and efficiently.
- Maintained cleanliness and organization of the workspace and equipment.
- Collaborated with team members to streamline service during peak hours.
Cafe All Rounder
FJ Holden Cafe
Hughenden , QLD
2021.04 - 2023.11
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Highly spoked from the owner
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Hughenden State School
Hughenden, QLD2023-12
Current Boarding Student
The Cathedral School
Townsville Blackheath And Thornbrugh College
Charters Towers, QLDSkills
- Time management
- Effective communication
- Attention to detail
- Teamwork's
- Food safety
- Order taking
- Ingredient restocking
- Basic math
- POS system operation
- Portion control
- Food presentation
- Willingness to learn
Certification
- Food safety certificate
References
References available upon request.
Timeline
Cafe Barista
The Gypsea Collective
2025.02 - Current
Cafe Worker
Golden Lab Espresso
2024.08 - 2025.01
Supermarket Employee
SPAR Hughenden
2023.11 - Current
Cafe All Rounder
FJ Holden Cafe
2021.04 - 2023.11
Hughenden State School
Current Boarding Student
The Cathedral School
Blackheath And Thornbrugh College