Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Jacob Townley

Townsville / Hughenden ,QLD

Summary

Dynamic barista with a proven track record at The Gypsea Collective, excelling in customer service and food safety. Demonstrates expertise in POS system operation and effective communication, creating a welcoming atmosphere while ensuring high-quality beverage preparation. Recognized for reliability and initiative, consistently enhancing the café experience for patrons. Brings several years of experience in food handling procedures and high-volume service support.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cafe Barista

The Gypsea Collective
Mundingburra, QLD
02.2025 - Current
  • Prepared high-quality coffee beverages using espresso machines and grinders.
  • Maintained cleanliness of the cafe by following health and safety standards.
  • Assisted customers in selecting menu items and provided recommendations.
  • Handled cash transactions accurately at the register during busy hours.
  • Stocked supplies and organized inventory to ensure efficient operations.
  • Created a welcoming environment and made customers feel apart of the community
  • Managed daily opening and closing duties to maintain smooth cafe operations.

Supermarket Employee

SPAR Hughenden
Hughenden , QLD
11.2023 - Current
  • Operated cash register and processed customer transactions efficiently.
  • Stocked shelves with merchandise and organized displays for easy access.
  • Monitored inventory levels and reported shortages to management promptly.
  • Verified that all prices were accurate on products throughout the store.
  • Assisted managers in completing special projects as needed.
  • Provided customer service including answering questions, resolving complaints, and responding to requests for information.

Cafe Worker

Golden Lab Espresso
Hughenden, QLD
08.2024 - 01.2025
  • Maintained cleanliness and organization of kitchen workspace.
  • Managed cash register transactions accurately and efficiently.
  • Maintained cleanliness and organization of the workspace and equipment.
  • Collaborated with team members to streamline service during peak hours.

Cafe All Rounder

FJ Holden Cafe
Hughenden , QLD
04.2021 - 11.2023
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Highly spoked from the owner
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Hughenden State School
Hughenden, QLD
12-2023

Current Boarding Student

The Cathedral School
Townsville

Blackheath And Thornbrugh College
Charters Towers, QLD

Skills

  • Time management
  • Effective communication
  • Attention to detail
  • Teamwork's
  • Food safety
  • Order taking
  • Ingredient restocking
  • Basic math
  • POS system operation
  • Portion control
  • Food presentation
  • Willingness to learn

Certification

  • Food safety certificate

References

References available upon request.

Timeline

Cafe Barista

The Gypsea Collective
02.2025 - Current

Cafe Worker

Golden Lab Espresso
08.2024 - 01.2025

Supermarket Employee

SPAR Hughenden
11.2023 - Current

Cafe All Rounder

FJ Holden Cafe
04.2021 - 11.2023

Hughenden State School

Current Boarding Student

The Cathedral School

Blackheath And Thornbrugh College
Jacob Townley