Jacob Whitehouse

• Maintained a safe, organized and clean working environment and strong observance for slippery surface or other potential hazards.
• Received and unloaded new produce to be put on trolleys and checked products for damage and order accuracy.
• Assisted customer query about items and services
• Helped customers by price checking fruits and vegetables and finding designated items within the department
• Checked and observed for expired best-before products and removed any bad quality from within the store sections
• Volunteered for extra shifts during holidays and other busy periods to reduce staffing shortages within the department.

• Used pallet jacks to load, unload and transport product through the factory..
• Made sure that products were produced on time as accordance to the system implemented and ensuring the items were of high quality.
• Performed general equipment maintenance and repair to reduce downtime and jam-up to allow for high productivity and effectiveness.
• Inspected and completed quality checks of select products when going through the production and assembly line.
• Maintained organized work area by cleaning and removing hazards

Professional Referee

Daniel Veljovic- Recruitment Consultant APG Workforce

0431306134

dveljovic@apgworkforce.com.au

• Assisted other team members to achieve goals such as Set KPIs required ie how quickly a customer gets their food served to them.
• Took orders, prepared meals and collected payments.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Worked front counter, drive-thru and kitchen as well as maintenance and more .
• Worked well with teammates and accepted coaching from management team.
• Crew Member of the Month 2021 March and July
• Prepared products following restaurant, health, and safety standards and procedures.
• Completed milkshakes and ice cream desserts for customers.
• Set an upsell(promotion) store record for Apple Pies over one shift with 65 upsells over a 4 hour shift
• Raised over $2500 for Ronald McDonald House Charity over the month of August 2021, the highest amount fundraised by any crew member which involved upselling helping heart donations included upselling 125 helping heart donation over one shift equating to $280 fundraised
• One of the highest percentage out of any crew member on average for Order Taking and Cashing customer orders through drive-thru in the required set time
• Helping new crew members with performing tasks correctly
• Worked in numerous time period shifts including morning,daytime,evening,close and overnight shifts

Professional Referees

Maxwell Hennessey

0437002600

maxytaxyjh@gmail.com

Kilsyth McDonald’s Shift Manager

Vikram Aiyapa

+917975331809

vikram.aiyapa1@gmail.com

Former Kilsyth McDonald’s Shift Manager

- Ability to operate under mental distress to perform set tasks in a challenging adapting environment

- Involvement in weapon handling and assembling components of weapon during training exercise

- Involvement in live-fire training drills during weapon training at range practices

- Maintained optimal weapon functionality by cleaning and checking for any error within firearms regularly as part of weapon handling training

- Hand on hand combat training with fellow recruits

- Maintenance of a clean workspace and room during course training

- Involvement in regular equipment inspections and maintenance procedures during weapon training process

- Work collaboratively with fellow recruits to complete set tasks in strict deadlines

- Maintaining clean, neat and ironed uniform for daily use

- Assembling tactical combat equipment such as battle-belt and plate carrier equipment

- Participation in vigorous physical fitness activities and mental preparedness exercises

- Involvement in communication systems through Harris Radio communication to relay information and order to relevant peoples in military context

- Administrated first aid during training exercises to fellow recruit ie unconscious person, amputee and head trauma situations

- Maintenance of self-discipline and focus during drill exercises and marching orders

• Collaborated closely with various stakeholders such as customers, production team and sales team to ensure effective communication and coordination between each area to provide the best outcome of all
• Arranged order processing through our ERP system to process customer orders and collaborate and liaised with production team to organise deadlines and stock availability to ensure order was delivered to customer in a timely manner
• Tracked all sales activities through ERP system ensuring data accuracy for sales reports and appropriate forecasting for stock and revenue targets
• Provide in person customer servicing of our product on-site for customer purposes
• Exceeded sales targets and increased profitability through effective sales strategy and collaborative work through efficient communication
• Implemented standard operating procedures into the workplace to improve the effectiveness and efficiency of set tasks
• First point of contact for customers to provide product information, answer questions and resolve any order issues
• Mentoring and development of fellow employees within the workplace
• Stock ordering and receipting of set items from suppliers
• Organizing and liaising with customer to arrange payments for customers orders to provide clear and direct line of sight of cash flow
• Processing new customer accounts in our system to open up new business opportunities
• Sales quoting and invoicing customers

Professional Referees

Graeme McKenzie - Business Manager

0412 435 625

graeme.mckenzie@perma.com.au

Colin Lynch - Managing Director

0419 605 010

colin.lynch@perma.com.au