Watching and Playing Sports
Hi, I’m
Jacob Rahul Chand
Passionate About Bridging IT Solutions For Future Challenges
Summary
With a bachelor's degree in commerce and an advanced diploma in cyber security, coupled with practical experience at Techtronic Industries and Amazon Australia bring robust communication, database, and administration skills. Passionate about continuous learning and driven by values of teamwork and innovation, Ia aim to deliver exceptional service and results.
Overview
5
years of professional experience
3
Certifications
5
Languages
Work History
Amazon
IT Associate
10.2023 - Current
Job overview
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
- Tested new software and hardware prior to deployment.
- Installed, configured and maintained computer systems and network connections.
Techtronic Industries - TTI
Warehouse Assistant
07.2022 - 08.2023
Job overview
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
The University Of The South Pacific
Online Conferencing Intern
05.2021 - 08.2022
Job overview
- Provided basic IT support to office users of desktops, laptops, and devices.
- Established positive relationships and supported staff in successfully meeting service objectives.
- Attended professional educational and developmental meetings to support and record and upload to university server
The University Of The South Pacific
Network Operation Center Intern
05.2019 - 06.2020
Job overview
- Monitored operational and security procedures for numerous computers in network, related systems administration and maintenance protocols.
- Assessed and responded to network system alerts, prioritizing serious faults to rapidly address downtimes.
- Configured, monitored and maintained email applications and virus protection software.
- Provided detailed reporting on performed maintenance and repairs to support overall network health and recovery efforts.
Education
Australian College of Business Intelligence Sydney, NSW
Advanced Diploma of Cybersecurity from Cybersecurity
04.2001
The University of The South PacificSuva, Fiji
Bachelor of Commerce from Information Systems And Human Resource Management
04.2001
Assemblies of God High SchoolSuva, Fiji
High School Diploma
04.2001
Skills
Cybersecurity Best Practices
Accomplishments
- YEAR 2024
- Honored to have attained an Advanced Diploma in Information Technology with a specialization in Cyber Security
- YEAR 2022 - 2023
- Amazon (DNS4) Employee of the month - December 2023.
- Proud recipient of a Bachelor of Commerce degree with a focus on Information Systems and Human Resource Management from the University of the South Pacific, showcasing a commitment to academic excellence and a well-rounded skill set. - 2022
- YEAR 2018- 2020
• Campus Life Buddy, 2020 - 2021
• Radio Announcer at Radio Pacific, 2018 - 2020
• Volunteer at the USP Open Day, 2018 – 2021 - YEAR 2016
• Highest in Computer Science YEAR13
• Highest in Office Technology YEAR13
Certification
Introduction to Cybersecurity Issued by Cisco
Interests
Surfing the internet to enhance my knowledge
Listening to Music
Reading Books
Traveling
Timeline
IT Associate
Amazon
10.2023 - Current
Warehouse Assistant
Techtronic Industries - TTI
07.2022 - 08.2023
Online Conferencing Intern
The University Of The South Pacific
05.2021 - 08.2022
Network Operation Center Intern
The University Of The South Pacific
05.2019 - 06.2020
Australian College of Business Intelligence
Advanced Diploma of Cybersecurity from Cybersecurity
04.2001
The University of The South Pacific
Bachelor of Commerce from Information Systems And Human Resource Management
04.2001
Assemblies of God High School
High School Diploma
04.2001
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