Jaconette Van Der Walt
Mount Barker,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Centre Manager
Hibuscus Schools
05.2019 - 08.2023
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Provided professional services and support in a dynamic work environment.
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Paid attention to detail while completing assignments.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Lounge Hostess
Bidvest
01.2007 - 12.2007
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Streamlined check-in process for large groups or events by implementing a pre-registration system.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Completed daily side work and opening and closing duties without fail.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
Personal Assistant
South African Police Service
06.2002 - 12.2006
- Identified needs and coordinated plans for travel and out-of-town functions.
- Attended meetings, took notes and tracked action items.
- Ensured a well-maintained professional image both internally and externally through diligent representation of executives.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Served as point of contact between clients and managerial staff.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Used discretion when handling confidential information.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Typing of documents (35 wpm)
- Data capturing and analysis
Education
Year 12 -
2000
B.ed ECD - Early Childhood Education
2025
Skills
- Analytical and Critical Thinking
- Microsoft Word
- Clerical Support
- Interpersonal Communication
- Recordkeeping
- Good Telephone Etiquette
- Self-Directed
- Troubleshooting
- Basic Math
- Team Management
References
Rene Du Toit: CFO - Hibiscus Schools, Gaborone Botswana. rene@hibiscus.co.bw, +267 392 4299
https://hibiscusschools.com/leadership/
Timeline
Centre Manager - Hibuscus Schools
05.2019 - 08.2023
Lounge Hostess - Bidvest
01.2007 - 12.2007
Personal Assistant - South African Police Service
06.2002 - 12.2006
Birchleigh High - Year 12,
University of South Africa - B.ed ECD, Early Childhood Education
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