Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jacqueline Blanche

Hampton Park,VIC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a part time role - (Senior Business Support Officer). Ready to be part of a progressive, fun and supportive team player across functional teams.

Empathy with passion to help others, along with flexibility and loyalty to wider community.

Overview

27
27
years of professional experience

Work History

Business Services Support Officer

Australia Post
04.1999 - 04.2024
  • Provided administrative support and effective customer services relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Collected, arranged, and input information into database system.
  • Maintained database systems to track and analyze operational data.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Touch Typing-alpha & Data Entry-Numeric
  • Policies, Procedures and Workflow maintained.
  • Mentoring, coaching and team building with cross-functional multi-cultural staff.
  • Provided exceptional customer support, leading to increased client retention and loyalty.
  • Participated in social activity - fund raising projects, Ucan2 refugees, Vincent De Paul', Meals on Wheels.
  • Assisted in successful launch of new products/services through effective support strategies.
  • Mentoring, Coaching & Team Building.

Data Entry Clerk

Commonwealth Bank
01.1997 - 11.1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

St Anthony's' Secondary School
India
06.1988

Skills

  • Work Coordination to provide administrative support
  • Strategic Planning to maintain statutory obligation across teams
  • Community Relations to promote new ideas and change initiatives
  • Data Analysis
  • Analytical Thinking
  • Process Improvement
  • Innovation and Creativity

Additional Information

Community Roles

  • Pastoral Care at Lynbrook Aged Care.
  • Vinnies - Visiting needy homes to supply food vouchers etc.
  • Hosted Daffodil Day events and raised funds for the Cancer Council.
  • Meals of Wheels to vulnerable Elderly in Casey Council.

Timeline

Business Services Support Officer

Australia Post
04.1999 - 04.2024

Data Entry Clerk

Commonwealth Bank
01.1997 - 11.1999

High School Diploma -

St Anthony's' Secondary School
Jacqueline Blanche