Jacqueline Bouma

• Experience in supporting colleagues to achieve timely admissions and discharges.
• Foster a positive work environment.
• Sound understanding of organisational structure and procedures.
• Excellent organisation, prioritisation and time management skills.
• Facilitate quality improvement and delivery projects as chairperson of the CNS special interest group.
• Support the bedside education of junior staff.
• Clear and concise communication with nursing, medical and allied health to achieve timely workflow and best outcomes for patients and the unit.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.

• Developed comprehensive patient assessment skills, identifying urgent needs and initiating appropriate interventions for patients.
• Developed strong rapport with patients and their families, providing emotional support while addressing medical concerns.
• Managed accurate documentation of patient care in ICCA to maintain clear records.
• Advocated for patient needs, working closely with healthcare providers to ensure individualised care plans were developed and executed accordingly.
• Utilised strong clinical judgment skills in prioritising tasks based on acuity levels of ICU patients under my care.
• Collaborated with medical staff and senior nurses to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult moments.
• Participated in quality improvement initiatives for the ICU, contributing insights to enhance overall performance and delivery of our care.

Graduate Year (2009)

• Gained experience in the care of Neurosurgical and acute medical patients.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Grade 2 rotation Year (2010)

• Developed sound skills in the care of renal, stroke and neurology patients.
• Competent in the delivery of haemodialysis and peritoneal dialysis, as well as AV fistula, tenkoff catheter, vascath and permacath care.

Emergency Nurse (2010-2012)

• Developed skills in triaging patients, patient assessment and prioritisation of care.
• Experienced in the management of patient aggression as well as care of mental health and vulnerable patients.
• Served as preceptor for students by providing guidance, education and opportunities for professional growth.