Jacqueline Dale
Whitfield,QLD
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resouces Manager
J&R Refrigeration
Cairns , QLD
12.2016 - Current
- Carried out the implementation and staff training of Pronto computer software across the business
- Developed and implemented recruitment strategies to attract qualified candidates.
- Identified, screened and interviewed potential employees.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Service Administrator
J&R Refrigeration
Cairns , QLD
08.2014 - 12.2016
- Provided administrative support to service team by preparing and maintaining records, documents, and reports.
- Answered incoming calls from customers regarding technical inquiries and services.
- Processed customer orders accurately and promptly.
Administration Trainee
J&R Refrigeration
Cairns , QLD
11.2013 - 08.2014
- Organized filing systems for both hard copy and electronic documents.
- Provided administrative support including scheduling meetings, preparing agendas, organizing catering services and coordinating travel arrangements.
- Answered phone calls, responded to emails and directed inquiries appropriately.
Early Childhood Educator
Westcourt Early Learning Centre
Westcourt , QLD
08.2011 - 10.2013
- Provided a safe and stimulating learning environment for young children.
- Developed age-appropriate activities to encourage physical, social and intellectual development of children.
- Assisted with planning, preparing and serving meals according to dietary requirements.
- Maintained accurate records of each child's progress including daily observations and anecdotal notes.
- Ensured compliance with relevant regulations such as health and safety standards.
- Promoted effective communication between staff members by participating actively in team meetings.
Education
Certificate III in Business Administration -
Skill 360
Cairns 08-2014
Certificate III in Children's Services -
TAFE QLD
QLD07-2010
Queensland Certificate of Education -
Trinity Bay State High School
Cairns, QLD11-2007
Skills
- Proficient in Microsoft Office, Pronto and Xero
- Time management
- Strong interpersonal skills
- HR leadership
- Recruitment
- Onboarding
- Training development
Certification
- Current open manual drivers licence
- Current CPR
- Current mental health first aid
References
References available upon request.
Timeline
Human Resouces Manager
J&R Refrigeration
12.2016 - Current
Service Administrator
J&R Refrigeration
08.2014 - 12.2016
Administration Trainee
J&R Refrigeration
11.2013 - 08.2014
Early Childhood Educator
Westcourt Early Learning Centre
08.2011 - 10.2013
- Current open manual drivers licence
- Current CPR
- Current mental health first aid
Certificate III in Business Administration -
Skill 360
Certificate III in Children's Services -
TAFE QLD
Queensland Certificate of Education -
Trinity Bay State High School
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