Dedicated customer service professional with extensive knowledge of service delivery and a proven ability to multitask effectively. Committed to building and maintaining professional relationships that drive profitability and business results. Experienced in project management, project and service scheduling, with a strong aptitude for planning, directing, and ensuring continuous operations across multiple departments. Skilled in directing manufacturing and outsourcing activities, while maintaining efficient production and supply chain processes in accordance with quality standards. Applies a creative and analytical approach to operations, with a focus on continuous process improvement. Adept at identifying and anticipating problems, and providing effective solutions.
Liaise directly with clients to obtain accurate specifications,
Work closely with design team and client to update and confirm accurate order specifications for issue to suppliers, contractors and manufacturing departments, place order with suppliers in Australia and internationally.
Problem solve with clients and department team leaders and follow through with suppliers to achieve critical deadlines.
Daily liaison with supply contractors and departments to update and monitor job progress and organize daily situation report meeting on current projects.
Delegate required outcomes to responsible contractor or department and follow through outcomes to achieve critical deadlines.
Daily monitoring of stock in transit for projects.