Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jacqueline Juarez

Sydney,NSW

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

39
39
years of professional experience

Work History

National Manager - Document Specialist Department

Clayton Utz
Sydney, NSW
06.2012 - Current
  • Manage the workflow within DTX, including prioritisation of work and resources, and ensure accurate and consistent flow of information between the day and night shift.
  • Provide document planning and advice to legal practice groups. Assist in the recruitment of DTX staff, review resumes, and conduct interviews.
  • Manage performance-related issues and qualifying period reviews with the DTX team.
  • Ensure all DTX team members are appropriately skilled in all relevant but not limited to Word, Excel, Visio, PowerPoint, BigHand Digital Dictation, iManage (document management system), PDF software & other.
  • In consultation with Learning & Development, focus on the ongoing development and training of the DTX team.
  • Analysis of information and productivity data to be reviewed by Head of Operations and higher management.
  • Ongoing review and development of processes, procedures and systems.
  • Make recommendations in relation to software, equipment and supplies.
  • Provide guidance and support for all DTX team members and assist them in resolving issues associated with work requests.
  • Conduct awareness sessions with new starters, legal practice groups, and Practice Administrators.
  • Build relationships with legal practice groups on their ongoing needs.
    Identify opportunities to improve the range and quality of services provided by DTX.
  • Manage weekend and after-hours support.
  • Remain abreast of the latest developments and recommend necessary changes.
  • Assist with change implementation as a result of developments in technology and process improvements.

Legal Word Processing Operator/Front Desk Coordinator

Clayton Utz
Sydney, NSW
04.2000 - 06.2012
  • Delivered precise and effective assistance within a collaborative work environment to uphold operational efficiency.
  • Executed a range of word processing duties, including typing and editing legal documents and correspondence.
  • Increased operational efficiency by supporting workflow processes and implementing improved logging system.
  • Conducted legal research and conducted a range of ad hoc tasks such as archiving, filing and providing information.
  • Assisted with planning, development and management, supporting operational processes to complete tasks in a timely and
    quality-assured manner.

Licensed Conveyancer

Self-employed
Sydney, NSW
06.2005 - 06.2008
  • Reviewed and assessed clients' legal documents, such as contracts, deeds, mortgages and leases.
  • Prepared and lodged transfer of land documentation with relevant authorities.
  • Organised settlements for the purchase or sale of real estate and ensured timely completion of all tasks.
  • Conducted research on title searches to ensure accuracy in conveyancing process.
  • Provided detailed advice to clients about their rights and obligations under various agreements.
  • Ensured compliance with laws related to property transactions including stamp duty, registration fees.
  • Negotiated terms of settlement between vendors, purchasers and other parties involved in a transaction.
  • Liaised with solicitors, mortgage brokers, banks and other financial institutions regarding client's loan application status.
  • Managed client expectations throughout the conveyancing process by providing regular updates on progress of matters.

Senior Paralegal

Lawyers Central
Sydney, NSW
01.2000 - 12.2002
  • Rejoined Lawyers Central in my role as a Senior Paralegal working permanent part-time. At the start of 2002, I commenced my conveyancing studies at the Sydney Institute and attended at the offices of Lawyers Central to assist with urgent matters.
  • I worked under the supervision of the principal of the practice, Robert Van Aalst and undertook paralegal work in the following areas of law: property, strata, business, commercial, family, construction, intellectual property, civil litigation etc.

Legal Word Processing Operator

Cropper Parkhill
Sydney, NSW
01.1999 - 01.2000
  • Prepared and edited letters, memos, reports, tables and other documents using appropriate software packages.
  • Proofread documents for accuracy in spelling, grammar and punctuation.
  • Followed established guidelines for formatting text styles, margins, page numbers.
  • Troubleshot problems with software programs such as Microsoft Word or Excel.

Personal Legal Assistant to the Senior Partner

Cutler Hughes & Harris
Sydney, NSW
01.1991 - 12.1999
  • Assisted Partner and legal practice group by providing complete administrative support
  • Prepared correspondence and legal paperwork, such as pleadings, for a variety of cases.
  • Organized and scheduled meetings, court appearances, and travel plans efficiently.
  • Managed telephone inquiries, scheduled meetings and coordinated conference logistics.
  • Assisted in the processing of accounts and meeting reporting requirements
  • Ensured efficient file management including matter handling
  • Proactively contributed as a team player, actively supporting and taking initiative for the seamless functioning of the practice.

Senior Paralegal

Lawyers Central
Sydney, NSW
01.1986 - 01.1991
  • Reported to the principal of the practice, Robert Van Aalst.
  • Exposed to the following areas of law: property, strata, commercial, business, construction, family law etc.

Education

Advanced Diploma in Conveyancing - Conveyancing

Sydney Institute, Law Faculty
Sydney
05-2005

Advanced Diploma, Secretarial/Business - Secretarial/Business

Metropolitan Business College
Sydney
12-1985

Skills

  • Innovation management
  • Staff Training and Development
  • Team Management
  • Operations Management
  • Strategic Planning
  • Budget Oversight
  • Operations Planning
  • Organisational improvement
  • Corporate Communications
  • Market Analysis
  • Data Analytics
  • Talent Development
  • Resource Allocation
  • Budget Administration
  • Influencing and negotiating
  • Reporting management
  • Documentation And Reporting

Affiliations

  • Continuously upgrading skills and knowledge in the legal industry through attending workshops and training sessoins.
  • Successfully managing a large team
  • Setting up and running my own conveyancing practice, demonstrating resilience.
  • Balancing work with personal development activities.
  • Maintaining regular exercise to stay physically fit.
  • Ensuring a healthy work life balance.

Timeline

National Manager - Document Specialist Department

Clayton Utz
06.2012 - Current

Licensed Conveyancer

Self-employed
06.2005 - 06.2008

Legal Word Processing Operator/Front Desk Coordinator

Clayton Utz
04.2000 - 06.2012

Senior Paralegal

Lawyers Central
01.2000 - 12.2002

Legal Word Processing Operator

Cropper Parkhill
01.1999 - 01.2000

Personal Legal Assistant to the Senior Partner

Cutler Hughes & Harris
01.1991 - 12.1999

Senior Paralegal

Lawyers Central
01.1986 - 01.1991

Advanced Diploma in Conveyancing - Conveyancing

Sydney Institute, Law Faculty

Advanced Diploma, Secretarial/Business - Secretarial/Business

Metropolitan Business College

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Jacqueline Juarez