Jacqueline Klein
Nerang,QLD
Overview
24
24
years of professional experience
Work History
Cook
Nerang Community Bowls Club
10.2022 - 01.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cleaner/ Housekeeper/Personal cook
Self Employed
07.2010 - 01.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Cook/ Pizza Cook
Manos Main Beach
01.2018 - 12.2018
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Cleaner
Jazz Cleaning
02.2010 - 11.2012
Kitchenhand/Dining Room Attendant
St Albert's College- University of New England
02.2009 - 12.2010
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Caretaker
Lindsay House Bed and Breakfast
06.2009 - 01.2010
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Monitored safety procedures to ensure a secure environment for both guests and employees.
- Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Provided exceptional service and assistance to guests upon check-in.
Cook/House Keeper
Major Drilling
03.2005 - 01.2006
- Prepared a variety of dishes to ensure customer satisfaction.
- Maintained clean and organized kitchen to adhere to health standards.
- Improved efficiency by streamlining food preparation processes.
- Cooked meals to order, ensuring timely and accurate service for patrons.
Kitchen Manager/ Head Cook
The Grand Hotel
02.2002 - 04.2005
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
Waitress/Kitchenhand
BP Truck Stop
05.2000 - 01.2001
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Short Order Cook
Silver Bream Cafe
12.1999 - 11.2000
- Kept kitchen up to code for health and safety inspections.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
Waitress/Coffee Barista
The Paragon Cafe
12.1999 - 07.2000
Education
RSA Certificate -
SITHFAB002 Provide Responsible Service of Alcohol
Workplace Hygiene Procedures
Certificate Of Food SafetySkills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Multitasking and organization
- Strong attention to safe food handling procedures
- Supply restocking
- Kitchen equipment operation and maintenance
- Food plating and presentation
- Order delivery practices
- Kitchen organization
- Cooking techniques
- Knife skills
- Sanitation
- Hospitality and service industry background
- Food presentation
- Contamination prevention
- Food waste reduction
Timeline
Cook
Nerang Community Bowls Club
10.2022 - 01.2024
Cook/ Pizza Cook
Manos Main Beach
01.2018 - 12.2018
Cleaner/ Housekeeper/Personal cook
Self Employed
07.2010 - 01.2022
Cleaner
Jazz Cleaning
02.2010 - 11.2012
Caretaker
Lindsay House Bed and Breakfast
06.2009 - 01.2010
Kitchenhand/Dining Room Attendant
St Albert's College- University of New England
02.2009 - 12.2010
Cook/House Keeper
Major Drilling
03.2005 - 01.2006
Kitchen Manager/ Head Cook
The Grand Hotel
02.2002 - 04.2005
Waitress/Kitchenhand
BP Truck Stop
05.2000 - 01.2001
Short Order Cook
Silver Bream Cafe
12.1999 - 11.2000
Waitress/Coffee Barista
The Paragon Cafe
12.1999 - 07.2000
RSA Certificate -
SITHFAB002 Provide Responsible Service of Alcohol
Workplace Hygiene Procedures