Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Klein

Nerang,QLD

Overview

24
24
years of professional experience

Work History

Cook

Nerang Community Bowls Club
10.2022 - 01.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Cleaner/ Housekeeper/Personal cook

Self Employed
07.2010 - 01.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Cook/ Pizza Cook

Manos Main Beach
01.2018 - 12.2018
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Cleaner

Jazz Cleaning
02.2010 - 11.2012

Kitchenhand/Dining Room Attendant

St Albert's College- University of New England
02.2009 - 12.2010
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Caretaker

Lindsay House Bed and Breakfast
06.2009 - 01.2010


  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Monitored safety procedures to ensure a secure environment for both guests and employees.
  • Ensured compliance with all local, state, and federal regulations related to hotel operations and licensing requirements.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Provided exceptional service and assistance to guests upon check-in.

Cook/House Keeper

Major Drilling
03.2005 - 01.2006
  • Prepared a variety of dishes to ensure customer satisfaction.
  • Maintained clean and organized kitchen to adhere to health standards.
  • Improved efficiency by streamlining food preparation processes.
  • Cooked meals to order, ensuring timely and accurate service for patrons.

Kitchen Manager/ Head Cook

The Grand Hotel
02.2002 - 04.2005
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Waitress/Kitchenhand

BP Truck Stop
05.2000 - 01.2001
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Short Order Cook

Silver Bream Cafe
12.1999 - 11.2000
  • Kept kitchen up to code for health and safety inspections.
  • Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
  • Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.

Waitress/Coffee Barista

The Paragon Cafe
12.1999 - 07.2000

Education

RSA Certificate -

SITHFAB002 Provide Responsible Service of Alcohol

Workplace Hygiene Procedures
Certificate Of Food Safety

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Food preparation
  • Multitasking and organization
  • Strong attention to safe food handling procedures
  • Supply restocking
  • Kitchen equipment operation and maintenance
  • Food plating and presentation
  • Order delivery practices
  • Kitchen organization
  • Cooking techniques
  • Knife skills
  • Sanitation
  • Hospitality and service industry background
  • Food presentation
  • Contamination prevention
  • Food waste reduction

Timeline

Cook

Nerang Community Bowls Club
10.2022 - 01.2024

Cook/ Pizza Cook

Manos Main Beach
01.2018 - 12.2018

Cleaner/ Housekeeper/Personal cook

Self Employed
07.2010 - 01.2022

Cleaner

Jazz Cleaning
02.2010 - 11.2012

Caretaker

Lindsay House Bed and Breakfast
06.2009 - 01.2010

Kitchenhand/Dining Room Attendant

St Albert's College- University of New England
02.2009 - 12.2010

Cook/House Keeper

Major Drilling
03.2005 - 01.2006

Kitchen Manager/ Head Cook

The Grand Hotel
02.2002 - 04.2005

Waitress/Kitchenhand

BP Truck Stop
05.2000 - 01.2001

Short Order Cook

Silver Bream Cafe
12.1999 - 11.2000

Waitress/Coffee Barista

The Paragon Cafe
12.1999 - 07.2000

RSA Certificate -

SITHFAB002 Provide Responsible Service of Alcohol

Workplace Hygiene Procedures

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Jacqueline Klein