Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jacqueline Oliveira

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

5
5
years of professional experience

Work History

Assistant

Bosch Group
Campinas, Brazil
02.2022 - 05.2023
  • Built and maintained positive relationships with public by utilizing strategic plans.
  • Produced and distributed brochures, newsletters and press kits.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Wrote, edited and produced stories for Internet and digital channels.
  • Wrote and published articles for leading newspapers and magazines.

Intern

Bosch Group
02.2020 - 02.2022
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Assisted with marketing strategy development to increase public awareness and customer engagement.
  • Helped with photo and video production and performed visual and sound editing tasks.
  • Prepared social media posts and videos with eye for viral content strategies.
  • Wrote and distributed press releases and social media content for clients and company.
  • Prepared or edited organizational publications such as employee newsletters or stockholder reports for internal or external audiences.
  • Monitored media coverage and produced detailed reports to analyze impact of PR efforts.

Receptionist Assistant

Hair Saloon
01.2018 - 12.2018
  • Confirmed appointments, communicated with clients, and updated client records.
  • Entertained children during cuts to allow guardians to fully focus on appointment services.
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Answered telephone calls to provide information and schedule new appointments.

Education

Bachelor of Communications - Journalism

Catholic University of Campinas
São Paulo, Brazil
12.2020

Skills

  • Time Management
  • Writing
  • Telephone Skills
  • Critical Thinking
  • Digital Communications
  • Transactions Reconciliation
  • Greet Visitors
  • Organizational Systems

Languages

Portuguese
Native or Bilingual
English
Professional Working

Timeline

Assistant

Bosch Group
02.2022 - 05.2023

Intern

Bosch Group
02.2020 - 02.2022

Receptionist Assistant

Hair Saloon
01.2018 - 12.2018

Bachelor of Communications - Journalism

Catholic University of Campinas

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Jacqueline Oliveira