Summary
Overview
Work History
Education
Skills
Hobbies
References
Timeline
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Jacqueline Pendergast

Springwood,NSW

Summary

Hardworking Student dedicated to learning new skills and improving already known ones. Supports people with disabilities, whom is dedicated to comprehensive, compassionate and individualized client care. Manages appointments and medication, assists with personal care and maintains tidy environments. Aids in managing behaviour and reducing conflicts whilst defending rights and protecting client wellbeing.



Overview

4
4
years of professional experience

Work History

Disability Support Worker

DARE Disability
03.2022 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Adhered to company requirements for patient interactions and care standards.
  • Kept accurate records for client files and handled related paperwork.
  • Administered medications, tracked and managed behaviours to keep healthcare supervisor well-informed.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Collaborated with healthcare providers to drive continuity of care.

Retail Assistant

Nepean Square Newsagency
10.2019 - Current
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Increased sales and customer satisfaction through personalized servicing.

Delivery Driver

Blue Sky Chinese Restaurant
11.2021 - 02.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Waitress - Work Experience

Nadia's Cafe
10.2019 - 11.2019
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

High School Certificate -

Xavier College
Llandilo, NSW
11.2021

Skills

  • Disease Management Standards
  • Desktop and Laptop Computers
  • Patient Toileting
  • Mobilization Support
  • Client Privacy
  • Psychologist Collaboration
  • Team Leadership
  • Creative Thinking
  • Conflict Negotiation
  • Behavior Support Plans
  • Mental and Physical Exercise
  • Training and Teaching

Hobbies

  • Leaning
  • Exercise (Weightlifting, Bush walking)
  • Outdoors
  • Cooking/Baking
  • Reading

References

  • Bill Bahous - Employer

Ph: 0401020218

  • Greg Malone - Past Assistant Principal

Email: gmalone@parra.catholic.edu.au

  • Sarah Boon Von Ochssee - Coordinator for DARE Disability

Email: sbvo@daredisability.org.au


Timeline

Disability Support Worker

DARE Disability
03.2022 - Current

Delivery Driver

Blue Sky Chinese Restaurant
11.2021 - 02.2022

Retail Assistant

Nepean Square Newsagency
10.2019 - Current

Waitress - Work Experience

Nadia's Cafe
10.2019 - 11.2019

High School Certificate -

Xavier College
Jacqueline Pendergast