Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jacqueline Schmedel

Jacqueline Schmedel

Vincent Townsville,QLD

Summary

Hardworking Food and Beverage Attendant well-versed in preparing food and service areas, taking customer orders and operating POS systems to ring up purchases. Comfortable working in fast-paced, thriving food establishments. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

The Ville Resort Casino
Townsville, QLD
02.2022 - 02.2024
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Ensured that all food items were properly labeled and stored according to safety regulations.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Inspected dishes for cleanliness before serving them to customers.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Communicated effectively with kitchen staff regarding customer orders.

Housekeeper

Q Resort Paddington Appartments
Townsville , QLD
10.2021 - 02.2022
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Provided information about hotel services upon request from guests.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

All Rounder/ Food and Beverage Attendant

Daves Diner
Townsville, QLD
09.2018 - 08.2020
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Maintained cleanliness of the dining area and kitchen equipment in accordance with health department standards.
  • Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
  • Assisted in stocking supplies such as napkins, utensils, condiments. prior to meal services.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Inspected dishes for cleanliness before serving them to customers.
  • Assisted other staff members in setting up banquet events according to customer requests.
  • Responded quickly to customer complaints or special requests in a professional manner.
  • Maintained a positive attitude towards coworkers and customers at all times.
  • Communicated effectively with kitchen staff regarding customer orders.

Education

Some College (No Degree) -

Thuringowa State High
Townsville, QLD

Skills

  • Portion Control
  • Staff Leadership
  • BOH
  • Dining room organization
  • Order Management
  • Kitchen Support
  • Food presentation
  • Food safety knowledge
  • Upselling strategies
  • Phone orders
  • Sanitation Standards

Certification

RSA and RGS cetificates

Certificate 111 in hospitality

Timeline

Food and Beverage Attendant

The Ville Resort Casino
02.2022 - 02.2024

Housekeeper

Q Resort Paddington Appartments
10.2021 - 02.2022

All Rounder/ Food and Beverage Attendant

Daves Diner
09.2018 - 08.2020

Some College (No Degree) -

Thuringowa State High

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Jacqueline Schmedel