Jacqueline Squires
West Wallsend,NSW
Summary
Experienced with providing comprehensive care and support to individuals with disabilities. Utilizes effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Strong understanding of personalized care plans and daily living assistance to enhance client quality of life.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Hunter Accomodation and Respite Services
04.2021 - Current
- Drove clients safely to social activities and appointments.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Provided assistance in daily living activities manual handling. Dressing, showering and toileting participants.
- Kept detailed daily logs with care actions, participants behaviours, and incidents.
- Followed policy and procedures in place.
- Administered medication from Webster packs.
Barista Trainer
Expresso Drive Thru Coffee
08.2017 - 05.2021
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Handled cash and processed payments accurately to avoid errors.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
Education
Glendale Technology High School
Skills
- Daily living assistance
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Documentation and reporting
- Client confidentiality
Certification
Certificate 4 in disability
Certificate 1 in Sign language
WWCC
NDISWC
First aid/ CPR
Driver’s license
Timeline
Disability Support Worker
Hunter Accomodation and Respite Services
04.2021 - Current
Barista Trainer
Expresso Drive Thru Coffee
08.2017 - 05.2021
Glendale Technology High School
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