Jacqueline Szmidt
Neerim East
Summary
Dynamic and results-oriented professional with a proven track record at McDonald's, adept in equipment maintenance and enhancing safety protocols. Leveraged mechanical aptitude and effective communication to increase team productivity and ensure compliance with industry standards. Excelled in preventive maintenance, achieving significant improvements in equipment efficiency and workplace safety.
Overview
36
36
years of professional experience
Work History
Maintenance Crew Member
McDonald's
06.2023 - Current
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Collaborated with other departments to address cross-functional maintenance needs effectively.
- Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
- Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Installed new locks, door handles, and door closers.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
Sole Trader
Ladybug Gardening Service
08.2011 - Current
- Built a loyal clientele by consistently exceeding their expectations through personalized services.
- Enhanced overall brand reputation through active engagement in community events and charitable initiatives.
- Delivered exceptional customer service by promptly addressing concerns and resolving issues effectively.
- Handled administrative tasks such as scheduling appointments, filing documents, and maintaining records efficiently.
- Managed all aspects of business finances, including budgeting, forecasting, and cash flow management.
- Created customized solutions for clients that resulted in repeat business and long-term partnerships.
- Provided expert advice to clients on product selection based on their individual needs and preferences.
- Expanded client base with targeted marketing campaigns and excellent word-of-mouth referrals.
- Increased customer satisfaction by providing timely and accurate invoicing, record-keeping, and communication.
Milker
Invermay Farms
03.2013 - 05.2017
- Designed organization system to transport cows to milking area daily.
- Quickly and accurately prepared milking equipment and cows for milking according to cow-specific instructions.
- Completed health and safety inspections with Number% success rate by staying up to date with sanitation and cleaning requirements.
- Significantly reduced customer complaints by checking for strict adherence to changing state regulations for milking and distribution.
- Reviewed over Number treatment records to prohibit milk distribution from treated cows.
- Identified signs of illness or injury in dairy animals, ensuring prompt treatment to maintain overall herd health.
- Played a key role in maintaining open lines of communication between farm staff and management, fostering a collaborative environment where all team members worked towards common goals.
- Supported cow comfort initiatives by regularly cleaning stalls, providing fresh bedding, and monitoring environmental conditions within barn facilities.
- Provided support during transition periods, such as when introducing new animals to the herd or implementing new management practices, ensuring minimal disruption to daily routines.
- Worked closely with veterinarians to develop and implement herd health plans, improving overall animal wellbeing.
- Improved milking efficiency by implementing a consistent and timely milking schedule.
- Handled dairy animals calmly but firmly during routine procedures such as vaccinations or hoof trimming appointments, reducing stress on both animal and handler alike.
- Participated in farm meetings to discuss and contribute ideas for continuous improvement initiatives within the milking operation.
- Operated milking machines in an efficient manner, maximizing output while minimizing stress on the animals.
- Provided assistance during calving season to ensure healthy births and minimal complications.
- Maintained clean and sanitary work environment for optimal milk production and health of the dairy animals.
- Conducted regular equipment inspections to identify potential issues before they became costly repairs.
- Watched cow behavior and reported changes to uphold quality of Number gallons of milk.
- Implemented effective biosecurity measures to minimize disease transmission between animals and humans.
- Fed and cared for Number cows according to strict schedules.
- Milked Number cows using milking machinery.
- Attended promptly to needs of sick cows to maintain health of livestock.
- Kept up to date with new farm technology to make farm more environmentally sustainable.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Observed animals and notified supervisor of signs of illness.
- Rotated animals between grazing areas to provide enough access to food.
- Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
- Patrolled grazing grounds using ATVs and horses to monitor animals and determine movement, care or health-related needs.
Trials Grower
Ball Australia
04.2004 - 07.2011
- Coordinated effectively with sales representatives to forecast crop availability accurately and meet customer demands consistently.
- Enhanced crop yield by utilizing advanced growing practices and maintaining optimal environmental conditions.
- Developed effective pruning strategies, leading to healthier plants with increased fruit set and yields.
- Utilized integrated pest management strategies that minimized pesticide use while ensuring optimal crop protection from pests and diseases.
- Unloaded plants and nursery items from delivery trucks.
- Mulched gardens, placed sod, and adjusted soils to provide optimal growth potential.
- Maximized water conservation, checking sprinkler spray angles and testing digital controller performance.
- Optimized plant growth by implementing effective irrigation and nutrient management techniques.
- Trained new staff members on company protocols and horticultural best practices to ensure consistency across the operation.
- Implemented organic soil amendments, improving soil structure, fertility, and overall plant health.
- Managed greenhouse climate control systems, optimizing temperature, humidity, and light levels for ideal plant growth.
- Participated in research trials aimed at identifying new cultivars with improved traits such as yield potential or disease resistance.
- Implemented efficient water management practices such as drip irrigation systems, resulting in reduced water usage while maintaining optimal plant health.
- Maintained accurate records of planting dates, fertilization schedules, pest management interventions, and harvest data for future reference.
- Reduced pest issues through diligent monitoring and targeted application of biological controls.
- Regulated watering and fertilizing to avoid waste while nurturing plants.
- Assisted with maintenance and installation of irrigation equipment.
- Diagnosed and treated pest and disease problems in plants, shrubs and trees.
- Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
- Used effective weed control methods, promoting plant growth.
- Purchased supplies such as seed, pesticides, and fertilizer.
- Transported and loaded harvested items into delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Communicated with coworkers and management to report challenges.
- Identified plant diseases and researched methods for mitigation.
Sales Representative
All Australian Greetings
07.2000 - 03.2004
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Nursery Hand
Endeavour Gardens Nursery
02.1992 - 06.2000
- Contributed to sales growth by creating visually appealing plant displays for customers.
- Enhanced nursery cleanliness by maintaining a well-organized working environment.
- Assisted in the propagation of plants through various methods, including seed sowing, cutting, and grafting.
- Improved plant growth by implementing optimal watering and fertilization techniques.
- Boosted plant health with proper pruning and trimming methods.
- Coordinated deliveries efficiently ensuring timely transport of plants to clients without compromising quality.
- Supported inventory management through accurate record keeping of plant stock.
- Reduced pest issues with regular monitoring and implementation of integrated pest management strategies.
- Advised customers on appropriate native plants for their gardens, promoting sustainable landscaping practices within the community.
- Maintained healthy growing conditions with proper soil preparation and amendments.
- Collaborated with other staff members to plan and execute seasonal planting schedules for maximum productivity.
- Managed greenhouse climate controls to create optimal growing environments for different plant species.
- Streamlined order processing by accurately labeling plants according to botanical nomenclature standards before shipment or sale display.
- Assisted landscape designers in selecting suitable plants for projects considering specific site criteria.
- Optimized irrigation systems to conserve water resources while maintaining adequate hydration levels for plants.
- Increased customer satisfaction by providing knowledgeable assistance on plant care and selection.
- Implemented quality control measures to ensure only healthy plants were sold to consumers.
- Promoted effective communication within the team, ensuring smooth daily operations in the nursery.
- Unloaded plants and nursery items from delivery trucks.
- Water, pruned and groomed plants and trees to maintain health and attractiveness.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
Cleaner
MCG
01.1991 - 04.1992
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
- Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
- Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
- Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
Cashier
Target
03.1989 - 03.1990
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Animal Studies - Animal Studies And Disease
Online
2020
Chemical Users Course -
Agvet
Online01.2006
Horticulture - Horticulture
Burnley College
Richmond, VIC1997
VCE -
Eumemering Secondary College
Hallam12.1992
Skills
- Heavy lifting
- Cleaning procedures
- Equipment maintenance
- Preventive Maintenance
- Mechanical aptitude
- Pest control
- Power tool operation
- Hand tool proficiency
- Hazard identification
- Basic electrical knowledge
- Equipment inspection
- Graffiti removal
- Plumbing repair
- Flexible and adaptable
- Repair and maintenance
- Attention to detail
- Time management
- Cleaning and sanitizing
- Safety protocols
- Facilities maintenance
- Safety procedures
- Power tool proficiency
- Grounds maintenance
- Effective communication
- Organization and multitasking
- Landscaping maintenance
- Painting
- Repair work
- Lawn and grounds maintenance
- Basic mathematics
- Valid Driver's license
- Scheduled maintenance
- Supply ordering
- Gutter and drainage cleaning
- Hazardous materials handling
- Issue troubleshooting
- Hazard reporting
- Equipment and system inspection
- Lighting fixture maintenance
- Materials transport
- Hand and power tools
- Reliable and punctual
- Verbal and written communication
- Record keeping
- Cost reduction measures
Timeline
Maintenance Crew Member
McDonald's
06.2023 - Current
Milker
Invermay Farms
03.2013 - 05.2017
Sole Trader
Ladybug Gardening Service
08.2011 - Current
Trials Grower
Ball Australia
04.2004 - 07.2011
Sales Representative
All Australian Greetings
07.2000 - 03.2004
Nursery Hand
Endeavour Gardens Nursery
02.1992 - 06.2000
Cleaner
MCG
01.1991 - 04.1992
Cashier
Target
03.1989 - 03.1990
Animal Studies - Animal Studies And Disease
Online
Chemical Users Course -
Agvet
Horticulture - Horticulture
Burnley College
VCE -
Eumemering Secondary College
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