Jacqueline Tait

• Operated console systems to monitor fuel distribution processes.
• Coordinated with team members to ensure efficient workflow and safety compliance.
• Managed inventory levels of fuel products, initiating reorders as necessary.
• Troubleshot operational issues with console equipment, ensuring minimal downtime.
• Assisted in training new staff on console operations and safety standards.

• Trained in coffee calibration, making coffee for customers.

• Keeping a clean and tidy environment.

• Trained in food preparation, cooking and preparation for next day.

• Point of sale (POS) system

• Stock replenishment

• Team leadership

• Time management, keeping track of having tasks completed during busy periods.

• Carefully prepared orders - including slicing, weighing & packing cheeses and meats.
• Maintained clean, trash-free workplaces to maximize productivity and safety.
• Responded to telephone enquiries and provided guidance related to product availabilities, services etc.
• Helped customers to complete purchases, locate items and join rewards programs.
• Checked identification and proof-of-age for alcohol & tobacco sales.
• Completed store opening and closing procedures including balancing tills.
• Provided high levels of customer service - including resolving customer questions and concerns.
• Worked flexible hours; nights, weekend and holiday shifts.
• Achieved strong results by working alongside staff to meet established targets.

• Applied strong leadership talents and problem-solving skills.
• Handled customer complaints, resolved issues and adjusted policies according to store needs.
• Evaluated employee performance - including coaching, training and providing reinforcement.
• Mentored newly hired employees on operating equipment and safety. Also developed training manuals related to operational safety.
• Maintained clean and well-organized production areas.
• Completed store opening and closing procedures and balanced tills.
• Responded to and resolved customer questions and concerns.
• Oversaw team: actively communicated project information, remedied issues and delivered positive feedback.
• Focused on building relationships with customers and stakeholders towards increasing revenue and store outcomes.