Jacqueline Turnbull
Windsor,NSW
Summary
Dynamic and adaptable professional with a proven track record at Coles and Australiana Pioneer Village, excelling in customer service and community engagement. Skilled in social media management and public speaking, I effectively promoted events and fostered strong customer relationships, significantly contributing to fundraising and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Volunteer
Australiana Pioneer Village
Wilberforce, NSW
07.2010 - Current
- Volunteer for 2 days a month.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Help with prep, setup, and breakdown of events.
- Greet visitors upon entry and direct them to parking.
- Answer any queries they may have about the origins of the Village.
Customer Service Assistance
Coles
Richmond NSW, NSW
03.2011 - 09.2024
- Fulfill customer's orders quickly and accurately
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Flexible to work in all departments of the store when requested.
Education
Some College (No Degree) -
Windsor High School
McGrath's Hill, NSWSkills
- Social media management
- Adaptability and dependability
- Cultural awareness
- Photography and videography
- Flexible schedule
- Event setup
- Fundraising events
- Disability awareness
- Public speaking
Affiliations
- Walking and training my dog
- Assist my elderly Mother while staying with her.
- Transport to different appointments, outings.
- Sell items on Ebay
- Manage my large collection of Vintage/Retro items.
- Watching Murder Mysteries and Truce Crime TV shows.
- Swimming and doing group exercise classes
Certification
- Driver's Licence
- WWCC
- First Aid Certificate
- Police Check
- NDIS Courses
Timeline
Customer Service Assistance
Coles
03.2011 - 09.2024
Volunteer
Australiana Pioneer Village
07.2010 - Current
Some College (No Degree) -
Windsor High School
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