Jacqueline Van Merkesteijn
Cheltenham,VIC
Summary
Highly ambitious enrolled nurse with over 10 years of experience within the healthcare industry. Resilient to change and emotionally intelligent. Demonstrating passion and growth in caring for others. Proven skills and abilities in effective communication and building professional relationships.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pre-Admissions Nurse
Chesterville Day Hospital
11.2023 - Current
- Efficiently and effectively completing all nursing documentation and paperwork daily with over 45+ patient lists day before procedure.
- Reduce hospital transfers through extensive health screening checks and improve patient satisfaction postoperatively.
- Utilize clinical skills and workplace policies to interpret whether patient is eligible for procedure.
- Endoscopic and dental treatment knowledge and understanding.
- Provide patients with evidence-based information and education before admission.
- Liaise with administration and nursing team.
- Inform registered nurse of any change and adjusting accordingly.
- Communicate with Anaesthetist and General surgeon regarding patient concern and recommendation.
Sales Administrator
Philippine Land Group Incoporate
12.2018 - 02.2024
- Managed approximately 50+ calls and re-directed information, emails and paper-based letters to vendors, partners, customers, clients and team.
- Followed workplace policy in filing, archiving and discarding of documents.
- Organized meetings and conventions for investors and business affiliations.
- Assisted with showroom displays and furniture design selection.
- Liaised with partners, construction workers and team daily.
- Built relationships with customers and community to promote long term business growth.
- Lead generating by attending foreign seminars and networking with management team.
Enrolled Nurse and Personal Carer
Caring For You Nursing Agency
03.2018 - 12.2021
- Nursing agency provider for healthcare organizations in various hospitals, clinics, practices, residential homes and during COVID-19 vaccination response.
- Establishing and maintaining positive relationships.
- Effectively monitored and reported vital changes to nurse in charge.
- Effectively documenting in progress notes and government charting.
- Providing support and relief to staff members and working well within team.
- Proven ability to commence each shift at various locations and adapt to environment.
- Relevant skills and knowledge in patients with complex care needs such as percutaneous endoscopic gastrostomy medication administration and care, colostomy care, super pubic catheter, indwelling catheter and apomorphine pump.
Practice Nurse
Medical One
03.2021 - 11.2021
- Maintained constant communication with physicians and other members of care team.
- Evaluated, implemented and designed tailored healthcare plans specific to patient needs and concerns.
- Providing patients with evidence-based information and education.
- Assisted physicians with minor surgeries (skin biopsy, lacerations and sutures).
- Administration of intramuscular immunizations and vaccinations including Pfizer, AstraZeneca, Child immunization schedules and travel vaccines.
- Administration of subcutaneous injections.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
- Assisted and supported reception staff with answering calls, triaging walk-in patients, recalls, appointments and customer service.
- Assisted employees with staff filling at Elwood and QV sites.
Personal Care Assistant
Bluecross Gardenia
11.2013 - 11.2021
- Assisted residents with their daily routine, personal hygiene, nutrition, elimination, and prevention of skin breakdown.
- Developed professional working relationships with Residents and their families.
- Provided emotional support to families during and after end of life care.
- Recorded and reported any changes in residents’ condition to nursing team.
- Maintained long-term professional relationships with residents and their families.
- Awarded on multiple occasions for following starfish principles of organization.
Enrolled Nurse
Belvedere Aged Care
09.2020 - 02.2021
- Provided patient care to elderly in 45-bed facility.
- Assisted Registered Nurse in planning and implementation of care.
- Performed procedures such as administering medications, wound care, resident-of-the-day assessments and assisting with activities of daily living.
- Monitored conditions of residents and alerted registered nurse to any concerns or changes in resident’s health status.
- Proven ability to communicate effectively with family members, locum, general practitioners and allied health professionals.
- Responded to and managed acute health issues with support of RN in minimizing hospital admissions during pandemic.
- Proven ability to manage time effectively and work well within team and individually.
- Delegation of tasks and support care staff and team.
Administrative Assistant
Bluecross Gardenia
12.2016 - 03.2018
- First point of contact to great clients, families, contractors, visitors and management routine visits.
- Performed general office duties, answering multi-line phones, and routing calls and messages.
- Established working schedules and education sessions for care staff and team.
- Executed record filing system to improve document organization and management.
- Assist management team with pay queries and payroll.
- Policy and procedural amendment of documents and notifying team of any changes from Human resources.
- Built and maintained professional relationships through timely responses to general enquiries and going above and beyond to accommodate requests.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Developed strategies to streamline and improve office procedures.
- Received employment award for providing “outstanding support to ACFI team during validation and doing so with smile”.
- Received employment award for having fantastic phone manner.
Education
Diploma of Nursing - Nursing
Holmesglen Institute
Moorabbin, VIC02.2020
Certificate III - Aged Care And Home in Community Care
Pragmatic Training Pty Ltd
Dandenong, VIC10.2014
High School Diploma -
Narre Warren South P-12 College
Narre Warren South, VIC10.2013
Skills
- Interpersonal skills
- Recognizing and responding to clinical deterioration
- Administrative skills
- Critical thinking and problem-solving
- Vital sign checking and monitoring
- GPMP and immunizations
- Perioperative assessment
- Medication administration
- Sales and marketing experience
Certification
Nursing and Midwifery Board AHPRA
General Registration
Licence number NMW0002404764
2024/2025
Working with Children Check
Employee
Licence number 2024604A-01
2025
Certifications
First Aid & Cardio Pulmonary Resuscitation
Annual Health Care Education
Victoria, 2023
Online Lead Management
Sales and Marketing Representative
Victoria, 2023
Timeline
Pre-Admissions Nurse
Chesterville Day Hospital
11.2023 - Current
Practice Nurse
Medical One
03.2021 - 11.2021
Enrolled Nurse
Belvedere Aged Care
09.2020 - 02.2021
Sales Administrator
Philippine Land Group Incoporate
12.2018 - 02.2024
Enrolled Nurse and Personal Carer
Caring For You Nursing Agency
03.2018 - 12.2021
Administrative Assistant
Bluecross Gardenia
12.2016 - 03.2018
Personal Care Assistant
Bluecross Gardenia
11.2013 - 11.2021
Diploma of Nursing - Nursing
Holmesglen Institute
Certificate III - Aged Care And Home in Community Care
Pragmatic Training Pty Ltd
High School Diploma -
Narre Warren South P-12 College
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