Jacqueline Veevers

Help children and adults to cross the road outside schools.

• Assisted customers with product selection and ordering process.
• Provided customer service support to ensure satisfaction.
• Organized inventory shelves for easy access and maintenance of stock levels.
• Maintained a clean and organized work area throughout shift.
• Collaborated with team members to maximize productivity and efficiency.
• Adhered to safety guidelines while operating machinery or stocking shelves.
• Greeted customers upon entering the store with friendly demeanor.
• Resolved customer issues promptly in a professional manner.
• Attended staff meetings to stay updated on company policies and procedures.
• Monitored expiration dates on food items for freshness assurance.
• Developed positive customer relationships through friendly greeting and excellent service.
• Addressed customer needs, responding to specific requests.
• Worked hard to learn required tasks quickly to maximize performance.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
• Participated in and contributed to meetings by sharing concerns and ideas for improvements.
• Improved knowledge and productivity through continuous education and learning from senior team leaders.

• Received, processed, and dispatched customers' spare parts orders in a timely and efficient manner
• Maintained departments stock reports while performing stock cycle counts
• Ordered and tracked stock replacement, examined delivery at arrival, and completed paperwork with maximum accuracy
• Prepared and presented monthly reports to service manager as well as resolved service invoice enquiries
• Optimised client service activities by scheduling work assignments, setting priorities, delegating tasks to employees, and verifying work of colleagues
• Oversaw departmental administrative functions, including documentation, time sheets creation, invoicing, stock management, and customer service in collaboration with service manager and spare parts manager.

• Managed day-to-day office functions, such as work orders, invoicing, banking, wages, filing, travel and accommodation, accounts payable / receivable, and phones calls while following internal company standards
• Maintained regular engagement with cross-functional teams to identify and deliver results-driven solutions to complex business challenges
• Revitalised operational workflow processes by monitoring ongoing progress, identifying areas of improvement, and delivering change management initiatives
• Fostered professional working relationships with customers and employees by understanding and addressing individual needs / concerns.