Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Wallace

Rose Bay,NSW

Summary

Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility.

Overview

8
8
years of professional experience

Work History

Account Manager and Publicist

MVMNT Agency
11.2023 - Current
  • Raised brand awareness through consistent marketing efforts and product campaign launches.
  • Consulted with advertising agencies to arrange promotional campaigns in various types of media.
  • Built professional relationships with distributors, customers and media staff by attending trade shows.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Reviewed marketing materials and documents for brand accuracy and trending design.

Sales and Marketing Executive

Motio
01.2023 - 11.2023


  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Liaised and built relationships with media agencies
  • Presented and pitched product offerings to new clients
  • Oversaw the company's marketing plan and strategy
  • Helped build procedures and processes alongside the operations teams

ADMINISTRATIVE ASSISTANT

Basc
12.2022 - 04.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Scheduled office meetings and client appointments for staff teams
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.

CAFE WORKER

Bookplate And Pollen Cafe
02.2017 - 01.2023
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Used cash registers and credit card machines to cash out customers.

CAFE MANAGER

Pollen Cafe
03.2022 - 12.2022
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service
  • Handled business administration functions such as payroll, cash register counting and supply ordering
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces
  • Secured daily cash by verifying totals and making nightly deposits.

BARTENDER SUPERVISOR

Public Bar
02.2019 - 12.2022
  • Followed alcohol awareness procedures for preventing excessive guest intoxication
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.

SERVICE OFFICER

Services Australia
08.2022 - 11.2022
  • Maintained accurate records and full compliance with government regulations and agency guidelines
  • Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.

Education

Bachelor of Business - Marketing

University of Canberra
Canberra, ACT
02.2024

High School Diploma - undefined

St Clares College
12.2020

Skills

  • Department Oversight
  • Sales Analysis
  • Account Management
  • Data Analytics
  • Brand Management
  • Campaign execution
  • Client Relationship Management
  • Customer Service
  • Cold calling skills

Timeline

Account Manager and Publicist

MVMNT Agency
11.2023 - Current

Sales and Marketing Executive

Motio
01.2023 - 11.2023

ADMINISTRATIVE ASSISTANT

Basc
12.2022 - 04.2023

SERVICE OFFICER

Services Australia
08.2022 - 11.2022

CAFE MANAGER

Pollen Cafe
03.2022 - 12.2022

BARTENDER SUPERVISOR

Public Bar
02.2019 - 12.2022

CAFE WORKER

Bookplate And Pollen Cafe
02.2017 - 01.2023

Bachelor of Business - Marketing

University of Canberra

High School Diploma - undefined

St Clares College

Similar Profiles

CREATE PROFILE
Jacqueline Wallace