Jacqueline Wright
Melbourne
Summary
At the Prince Alfred Hotel, I excelled as a Waitress Trainee, adeptly handling high-pressure situations and enhancing customer satisfaction through attentive service. My ability to manage multiple tasks effectively and collaborate with the team, alongside strong problem-solving skills, significantly contributed to repeat business and positive guest feedback.
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Prince Alfred Hotel
02.2022 - 12.2023
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Diploma of Nursing - Nursing
Chisholm Institute
Melbourne, VIC07-2027
VCE -
Lyndal Secondary College
Dandenong, VIC10-2020
Skills
- Cleanliness
- Table setting
- Order taking
- Handling complaints
- Problem-solving
- Time management
- Team collaboration
Languages
Samoan
Full Professional
Timeline
Waitress Trainee
Prince Alfred Hotel
02.2022 - 12.2023
Diploma of Nursing - Nursing
Chisholm Institute
VCE -
Lyndal Secondary College
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