Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
CustomerServiceRepresentative
Jacqueline WYATT-Cotter

Jacqueline WYATT-Cotter

Redbank,QLD

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

Mcdonalds
01.2021 - 01.2023


  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Cashier

FoodWorks Supermarkets
03.2022 - 11.2022
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register to record transactions accurately and efficiently.

Crew Member

Hungry Jacks
01.2021 - 02.2022
  • Became familiar with products to answer questions and make suggestions.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.

Education

Year 11 -

Redbank Plains State High School
Redbank Plains, QLD
11.2020

Skills

  • Stocking and Replenishing
  • Verbal and Written Communication
  • Time Management
  • Cash Handling
  • Company Standards
  • Table Setting Knowledge
  • Ordering Procedures
  • Food Preparation and Safety
  • Product Promotion
  • Food Running
  • Complex Problem-Solving
  • Team Contribution
  • Inventory Counts
  • Store Opening and Closing
  • Operate Cash Register
  • Workplace Efficiency
  • Teamwork and Collaboration
  • Telephone Etiquette
  • Clear Communication
  • Positive Company Representation
  • Supplies Monitoring and Restocking
  • Heavy Lifting
  • Restaurant Operation
  • Taking Orders
  • Maintenance and Repair
  • Handling Complaints
  • Food and Beverage Service
  • POS Terminal Operation
  • Inventory Rotation
  • Daily Food Preparation

Certification

  • Certificate 1 Construction, WesTEC -2020
  • Certificate 2 Automotive, TAFE Queensland - 2021
  • Certificate 3 Business, TAFE Queensland - 2023

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fact explains nothing. On the contrary, it is fact that requires explanation.
Marilynne Robinson

Timeline

Cashier

FoodWorks Supermarkets
03.2022 - 11.2022

Crew Member

Mcdonalds
01.2021 - 01.2023

Crew Member

Hungry Jacks
01.2021 - 02.2022

Year 11 -

Redbank Plains State High School
Jacqueline WYATT-Cotter